Contacts

Please add comments to this page with additional contact information, i.e. phone numbers or websites that may help other users. We will remove all other comments.  Do you need a phone number for a human at the IRS?  Or other preparer?  Check in here to find get a human numbers.

Check your Refund Status

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Speak to a HUMAN!   (M-F, 7 a.m. – 7 p.m. local) (800) 829-0582 ext. 652
Hotline – Check your Refund Status (800) 829-1040(800) 829-1954
TeleTax Topics and Refund Status (800) 829-4477  (24/7)
Do you owe prior years taxes? Delinquent tax payers will receive IRS notice that provides a specific number to call for their tax account info.
Do you have a levy? (800) 829-3009
Order Transcripts (800) 908-9946
Offsets  Child Support, Student Loans? (800) 304-3107
Order a Return or Account Transcript                         order—->>  IRS Transcript
Your Taxpayer Rights!  Your Rights!
Taxpayer Advocate Service (TAS) Hotline 1-877-777-4778
visit their website —->>  IRS Where’s My Refund? (WMR)

TurboTax Guides You Step-By-Step To Your Maximum R
Customer Service Line (877) 908-7228
Visa Card Support (866) 543-9160
visit their website —->>  Turbo Tax Check E-file Status 
 download the mobile app —->>  MyTaxRefund Mobile/Tablet App

H&R Block Free Edition

Save 15% on H&R Block Online

Customer Service (800) 472-5625
 visit their website —->> H&R Block Online

H&R Block E-file and Refund Status

8863 Resource Center
Emerald Card Customer Service (888) 687-4722
 visit their website —->>  H&R Block bank website
SANTA BARBARA BANK & TRUST
(bank used by TurboTax if you opted to have fees withdrawn from refund)
Speak to a HUMAN! (877) 908-7228
24/7 Hotline (800) 717-7228
 visit their website —->>  Santa Barbara Bank & Trust
 TaxACT  (319) 373-4514*
Start Your Free Federal Return with TaxACT Now!
*$7.99/year to use their phone support if you didn’t use the Deluxe or Ultimate Bundle.
visit their website —->> TaxACT -Home Page
TurboTax 2014 Editions now available! Start Now and Save 10% today!
REPUBLIC BANK
(bank used by Tax Slayer if you opted to have fees withdrawn from refund)
Customer Service (866) 581-1040
 visit their website —->> Republic Bank
STATE CONTACTS (a list of state sites to check status) State Income Tax Info
MEDIA LINKS (for those who want to contact media) Media

Other Resources

A personal finance blog at The College Investor has put together an Estimated Refund Date Chart based on last year’s tax refund chart that you may find useful: Estimated Refund Date Chart.

IRS 2013 Refund Cycle Chart – Where is it?  You tell us.  Some say they aren’t going to have one.  We will start hunting and keep an eye out for it.

Update to IRS 2013 Refund Cycle Chart - This is what we have found so far: The refund cycle chart has been eliminated and replaced with an IRS Information Guidelines for the Tax Preparation Community publication.

IRS 2012 efile Refund Cycle Chart (Rev 11-2011, Spanish and English) no longer applicable

To report mistreatment by an IRS Employee:  http://www.treasury.gov/tigta/contact_report.shtml

POST YOUR ACTUAL TAX REFUND EXPERIENCE HERE: This is a “user to user” site and the primary mode of support is peer-to-peer, meaning users helping other users. Admin and moderators are not always present or may not have answers to questions. Users becomes more informed when they are here often to read and comment. We call them Top Contributors. We are not a group of experts, merely taxpayers who have learned more than we ever wanted to know about taxes.

Speak Your Mind

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Comments are moderated according to our comment policy. If your comment is moderated, it may appear shortly, it might not. They are auto-moderated (nothing personal) or removed manually for other reasons. It is not personal or always something you implicitly said. If you are moderated, read How We Moderate Comments before getting upset. If you think comments are being moderated in error or have any questions email IGMR Admin. Comments about how/why comments are moderated could be removed and considered off-topic.

What Others Are Saying

  1. jycsm

    My taxes were excepted on 2/3/15 and was told by turbo taxes I would receive them back between 2/4/15 – 2/24/15. Nothing there nor is any bars on where is my refund. I tried getting my transcript just before time for taxes to be posted and was put up for fraud alert. I called talked to several people on this matter did the verification process and now being told I will have to wait 6 to 8 weeks for my return. I never received the verification letter for state either and had to send in several documents proving who I was. Nothing has changed on my tax forms nor am I getting a large lum of money. This is truly unfair. I was told by one representive it was a mistake on their part. So tell me why do I feel like I did something wrong. Everyone has filed and got their returns back except for me and I have no clue on what is going on. Oh yeah I don’t owe any taxes nor do I have any crimes on my record. Help

    Reply
  2. Shelisa T.

    How do i look for code on transcript…. it doesn’t show my 2014 transcripts at all.. help im lost

    Reply
  3. Mary

    @XMAN HA!! good!! Everybody that calls should write down the name and the badge number they give them and they are suppose to give it to you,

    Reply
  4. dlb01

    Is anyone else having issues accessing their transcript today? I’ve tried to access for myself, for my husband, using difference browsers, & can’t get it to work. Sometimes it says technical error, & other times it says info. doesn’t match their records, even though all I’ve done is entered our username. The logins have worked earlier this week.

    Reply
  5. MrsWorst

    I filed 1/20/15 was accepted the same day. Still says “still processing a refund date will be given when available” I have called HR Block and the IRS # I was given and no one can tell me anything!!! I recently lost my job and am trying to pay for school!!! Someone please help!

    Reply
  6. JASON

    My dd was sent to the bank today, was a prepaid card not in my name( big mistake I know), so it will be rejected. anyone know how long it should take to recieve a paper check?

    Reply
  7. Lena

    my refund was mailed out on January 30 2015 but when I go to IRS where’s my refund it says it has been a delay but I already spoke to a IRS person they said they mailed it out anyone know when I should receive it??

    Reply
  8. pghpa
    • Tax Preparer:

      TurboTax

    • Fees:

      From Refund

    • State:

      pa

    • Filing Date:

      Feb-2

    • Date Accepted:

      Feb-2

    • Bank or Prepaid:

      MetaBank

    • WMR Bars:

      2nd Bar

    • Date Approved:

      Feb-7

    • WMR:

      Feb-11

      Earned Income Tax Credit (EITC), W2

    @Steph336: hey does sbbt send deposits on the weekends

    Reply
  9. woodysgirl89
    • Tax Preparer:

      TurboTax

    • Fees:

      From Refund

    • Filing Date:

      Jan-19

    • Date Accepted:

      Jan-20

    • Bank or Prepaid:

      SBBT

    • WMR Bars:

      1st Bar

    • WMR Bars:

      2nd Bar

    • Date Approved:

      Feb-7

    • WMR:

      Feb-11

      Earned Income Tax Credit (EITC), Child Tax Credit

      Tax Topic 152

    @armybaby: add me! My tablet is messing up! Won’t let me send request lol.

    @sheila_33: I tried accepting yours, thx for sending it! Does it show I accepted it in your notifications?

    Reply
  10. daniel

    The wheres my refund page says that my direct deposit day is tomorrow february 6, 2015. how accurate should i expect this to be and if so will i be able to have access to the funds tomorrow as well?

    Reply
  11. bellahunniebee

    @BLUE BIRD CARD NO GOOD: They also have checks that have no limit as to what you spend just so you know!

    Reply
  12. timberowl
    • Tax Preparer:

      Other

    • Fees:

      In Advance

    • State:

      FL

    • Filing Date:

      Jan-8

    • Date Accepted:

      Jan-14

    • Bank or Prepaid:

      USAA

    • WMR Bars:

      1st Bar

    • WMR Bars:

      2nd Bar

    • Date Approved:

      Jan-31

    • WMR:

      Feb-4

      W2

      Tax Topic 152

    Ugh. I screwed up big time. I kept the same banking info on my return. Turns out that checking account was closed months ago due to inactivity. I talked to the IRS and they said that there’s nothing they can do. Now I have to wait til March for a paper check. =~(

    Reply
  13. LisainOhio

    Filed/Accepted 1/23 with TaxSlayer. W-2, Schedule C, Topic 152, EIC. Can’t order transcripts, still on the 1st bar……don’t think I’m a weekly filer because last year was approved in 2 days, no offsets and i have insurance. I really need it this year to buy a car…..so I’m guessing my soon-to-be EX Husband has managed to mess with me somehow…..probably an audit!

    Reply
  14. Steph336
    • Tax Preparer:

      freetaxUSA

    • Fees:

      Free

    • Filing Date:

      Jan-11

    • Date Accepted:

      Jan-14

    • WMR Bars:

      2nd Bar

    • Date Approved:

      Jan-30

    • WMR:

      Feb-4

    • I Got My Refund!

      Earned Income Tax Credit (EITC), Child Tax Credit, Schedule C

    @Zhosa: Except the IRS can process in 2 days and we’ve seen plenty of evidence of that. There is no exact science to how long it takes every return to process…some take longer than others.

    Reply
  15. ~Stacey~
    • Tax Preparer:

      TurboTax

    • Fees:

      In Advance

    • State:

      PA

    • Filing Date:

      Jan-8

    • Date Accepted:

      Jan-12

    • Bank or Prepaid:

      Netspend

    • WMR Bars:

      2nd Bar

    • Date Approved:

      Jan-30

    • WMR:

      Feb-4

    • Direct Deposit Date:

      Jan-30

    • I Got My Refund!

    The number to talk to a human at the IRS needs to be updated. Extension 362 no longer gets you to a person, but loops back to automated. I think the IRS figured it out and changed it. Ext. 652 works though.

    Reply
  16. tamara mallery
    • Tax Preparer:

      freetaxUSA

    • Fees:

      Free

    • State:

      michigan

    • Filing Date:

      Jan-9

    • Date Accepted:

      Jan-13

    • Bank or Prepaid:

      traditional bank

    • WMR Bars:

      3rd Bar

    • WMR:

      Jan-30

    • Direct Deposit Date:

      Jan-30

    • I Got My Refund!

      W2

    @amber… last year many. This year we won’t really know till tomorrow and monday if wmr is glitching again.

    Reply
  17. amber09877

    Has anyone went from just a tax topic in wmr and woke up to ddd?i still just show tax topic 152

    Reply
  18. toscaredtocheck

    I live in ga and i just check wmrf and its down for me toooo hope we all get a ddd tonight

    Reply
  19. BLUE BIRD CARD NO GOOD

    People please look at details of the Blue Bird card. I actually use it regularly and it is a great card for paying bills, online purchases etc……BUT there is a $2000.00 monthly withdrawal limit that includes all transactions in the month. If you plan on using $3000.00 to buy a car you will need to wait a whole month to withdraw the other $1000 after you withdraw the first $2000. THERE IS NO WAY AROUND THIS

    Reply
  20. lolalove
    • Tax Preparer:

      Other

    • Fees:

      From Refund

    • State:

      ga

    • Filing Date:

      Jan-15

    • Date Accepted:

      Jan-20

    • Bank or Prepaid:

      hr block emerald

    • WMR Bars:

      2nd Bar

    • Date Approved:

      Jan-31

    • WMR:

      Feb-4

      Earned Income Tax Credit (EITC)

      Tax Topic 152

    so i have been coming to this site for about 3 years. i am not a tax professional so i really don’t input theories. the irs has only been up and running for 3 days. they did not start processing any returns until the 20th. if you filed early and was accepted what they did was hold your un touched un looked at return in a que. they only started reviewing our returns on the 20th.. when they opened. i have a very close friend who works for the irs year round who has been working for them for 15 years. as far as the loosing bars she actually said she has no clue about that but if you saw the first bar that says return recieved that is what it means. now she does not for a local tax office so she could not speak on a few things but she did say that it is wise to look back on your previous years returns and compare time…. basically i told her i filed on opening day last year which was 1-31-14 and i had my money in hand on 2-7-14 one week later. she said that since there was no goverment shut down and although the new healthcare laws are in affect this still does not affect much. early filers will see the same activity as someone whol filed and was accepted on opening day. after sharing this i really do not need everyone bashing me. but i thought this would healp.

    Reply
  21. zhosa black

    Everybody listen. the opening day was tues. 1/20 and it does not when u filed/were accepted prior to this day. It take 4 days to issue a DDD and your give date will be 4 days from that date.

    example:
    accepted…………….1/20——1/21——1/22
    updated on………..1/24——1/25——-1/26
    scheduled DD…….1/28——1/29——-1/30

    I hope this chart helps.

    Reply
  22. Mrs.Cali87
    • Tax Preparer:

      TaxAct

    • Fees:

      From Refund

    • State:

      Ca

    • Filing Date:

      Jan-19

    • Date Accepted:

      Jan-20

    • Bank or Prepaid:

      My account

    • WMR Bars:

      1st Bar

      Earned Income Tax Credit (EITC), Child Tax Credit, W2

      Identity Theft

    *Question* If I call the IRS can they fix my return for me by entering the current social I messed up on ? Turbo Tax is saying that there’s nothing they can do till the return has been rejected.

    Reply