Join Live Discussion

What happened with Turbo Tax and Form 8692?

During the early test batch Turbo Tax was made aware of  the Form 8692 popping up on some of their customers returns while they were filing and it wouldn’t let them continue past this form and it wasn’t needed, at first Turbo Tax tried getting the customers to delete this form, but some found this option difficult and confusing, so they started telling them to just leave lines blank or to place zeros, after entering this info they were able to continue filing. However, once they were accepted by the IRS  and started processing through the system the returns started getting rejected. The production logs state they had a fix in place as of 1/22/2015. So we are hopeful this issue has been resolved. There were additional concern about people using other tax companies to refile instead of staying with Turbo Tax even though they were told by turbo tax their returns would be automatically resubmitted which could result in 2 returns being submitted. These people were concerned about this and we have been informing them if one goes in first the other return should be rejected. We were also made aware of a potential problem by our administrator’s source within the IRS of another issue with Form 8680 Here is the link:   Info Here

POST YOUR ACTUAL TAX REFUND EXPERIENCE HERE: This is a “user to user” site and the primary mode of support is peer-to-peer, meaning users helping other users. Admin and moderators are not always present or may not be right, or have answers to questions. Users become more informed when they are here often to read and comment. We call them Top Contributors. We are not a group of experts, merely individuals who have learned more than we ever wanted to know about the tax refund process.'

Join the conversation

Comment Notes

Comments are moderated according to our comment policy. If your comment is moderated, it may appear shortly, it might not. They are auto-moderated (nothing personal) or removed manually for other reasons. It is not personal or always something you implicitly said. If you are moderated, read How We Moderate Comments (HWMC) before getting upset. If you think comments are being moderated in error or have any questions email IGMR Admin. Comments about how or why comments have been moderated could be removed and considered off-topic.