Info Doesn’t Match

Home Forums General Discussion 2021 Tax Season Info Doesn’t Match

  • This topic has 13 replies, 3 voices, and was last updated 3 years ago by OrdernKaos.
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  • #4462199
    Jon

      I just checked WMR and it says my info doesn’t match? I’ve been checking it for a week with no trouble except the daily “being processed” this year I said I wouldn’t obsess over it and let it arrive when it arrives. Well to hell with that I’ve just about had it. Jackson Hewitt screwed me around and now this. Has anybody had this issue?

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      • #4462521
        OrdernKaos

          There is something going wrong with WMR….I went to check this morning and accidentally put in wrong amount…off by one number….and somehow it still popped up with my info!!!! I have screenshots but I can’t post them.

        • #4462488
          Dani

            My husband’s shows incorrect information but my information shows “it is being processed” and this just sucks because so many people are in serious need of this to just come through this year.

          • #4462394
            LolaR

              Ours is doing the same thing. I can only use my husbands social, which says “Still being processed” but mine says info doesn’t match.

            • #4462347
              Amanda
                @akajy24

                Mine is doing the same thing as of last night! When I call it says, “Refund will be sent by 03/03. So, that hasn’t changed. It must be a glitch in the system.

              • #4462332
                Sarrabi
                  @sarrabi

                  Same here since last night.

                • #4462331
                  Over It

                    WMR is down since late last night for me and my husband

                  • #4462325
                    proudma30

                      Mine says the info doesn’t match either yet when I put my husband social in it still comes up with being processed or so I don’t know what’s going on and sbtpg or whatever the bank is isn’t showing as receive my refund yet so I’m stuck out there same as you

                    • #4462316
                      Hastingsowned

                        Same here. My husband is the main filer, I have been checking WMR since we submitted with no problem. Last night it started saying info doesn’t match, but my info works when I enter it instead of his. Still one bar… can’t access transcripts this am either for some reason…..

                      • #4462292
                        Brian

                          I get the same thing. I had one bar, then this message. Transcripts say N/A. I’m hoping that means they are working on it… We will see.

                        • #4462236
                          Suz

                            Thank goodness it’s not just me! I was getting so scared!

                          • #4462234
                            Amanda

                              Mine says information does not match for me and my husband

                            • #4462222
                              Jon

                                Thanks I don’t feel as bad since it’s not just me but I’m really getting frustrated with this.

                              • #4462217
                                Kelsey

                                  When I put my husband’s ssn in..it says the same thing. Info doesnt match. If I use my own ssn it works. Makes no sense. Had no issue seeing anything until this morning.

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