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    Most useful contacts for researching status of income tax refunds are located on our Contact tab (green); however, please use this forum topic to share additional phone numbers and websites you find useful to share with others..

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Anonymous

josh said:

Joined: Jan 27, 2012
Posts: 8
January 27, 2012 9:34 AM Quote This Flag Private Message
Speak to a live agent about your status 1-800-829-0582 ext 362

Find out if your refund is being offset by any debts 1-800-304-3107

SBTPG: https://cisc.sbtpg.com/
1-800-717-7228

Republic Bank: 1-866-581-1040

https://taxpayer.republicrefund.com/default.aspx?ReturnUrl=%2fTaxpayer-Information%2fTaxpayer-Product-Status.aspx
jemar707 said:

Joined: Jan 27, 2012
Posts: 22
January 27, 2012 9:48 AM Edit Delete Quote This Flag Private Message
I love you Josh. thank you for this discussion.
KJoseph said:

Joined: Jan 27, 2012
Posts: 9
January 27, 2012 9:55 AM Delete Quote This Flag Private Message
People have this number on speed dial lol
josh said:

Joined: Jan 27, 2012
Posts: 8
January 27, 2012 9:59 AM Delete Quote This Flag Private Message
@jemar thank you for the forum
@KJoseph Most due meant for the new comers, I spent the better part of the day yesterday trying to find the info for checking with Republic, Lets try to keep this as clutter free as possible to save others the trouble that most of us have been through just trying to figure out how to get a hold of someone.

Does anyone have the info for checking Sbbt?
josh said:

Joined: Jan 27, 2012
Posts: 8
January 27, 2012 11:51 AM Delete Quote This Flag Private Message
updated with SBTPG
Corizon said:

Joined: Jan 27, 2012
Posts: 7
January 28, 2012 7:45 AM Delete Quote This Flag Private Message
OFFSET check number , its automated , 1800304 3107
Michele E. said:

Joined: Jan 27, 2012
Posts: 7
January 28, 2012 9:25 AM Delete Quote This Flag Private Message
Sorry if some of these are duplicates. It’s a good list.

Telephone Assistance

Live Telephone Assistance
When calling, you may ask questions to help you prepare your tax return, or ask about a notice you have received. Please be aware that when you conclude your discussion, our system will not permit you to return to your original responder.

Telephone Assistance for Individuals:
Toll-Free, 1-800-829-1040
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

Telephone Assistance for Businesses:
Toll-Free, 1-800-829-4933
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

Telephone Assistance for Exempt Organizations, Retirement Plan Administrators, and Government Entities:
Toll-Free, 1-877-829-5500
Hours of Operation: Monday – Friday, 8:00 a.m. to 5:00 p.m. Local Time.

Telephone Assistance for people with hearing impairments:
Toll-Free 1-800-829-4059 (TDD)
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).
For further information, see Tax Topic 102.

Telephone Assistance for Individuals who believe they may be a victim of Identity Theft: No Tax Administration Impact – Did not receive a notice from the IRS. Toll-Free 1-800-908-4490 (Automated and live assistance)
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time). For additional information, refer to our Identity Theft and Your Tax Records page.

Telephone Assistance for people who live outside the United States
Hours of availability vary by location. Please see our International Services page.

Face-to-Face Assistance
In certain areas, IRS also has local offices you may visit to receive assistance
rothery said:

Joined: Jan 27, 2012
Posts: 34
January 28, 2012 4:10 PM Delete Quote This Flag Private Message
IRS Hotlines and Toll-Free Numbers

http://www.irs.gov/businesses/small/article/0,,id=161104,00.html

Refund Hotline (800) 829-1954 Automated service is available 24/7

TeleTax Topics and Refund Status (800) 829-4477 24/7

FreeFiler through HRB

Filing Date: 1/17/12 22:15 EST
Accepted Date: 1/18/12 14:53 EST
WMR Date: was 2/7/12 all the time;
DD Conf Date: 2/8/12
DD Rect Date: 2/8/12 01:30 EST

updated 2/8/12 01:30 EST

Antorix said:

Joined: Jan 27, 2012
Posts: 15
January 28, 2012 7:12 PM Delete Quote This Flag Private Message
TT link to see when you were accepted…just enter the info then click on the little “+” sign at the bottom for exact date and time…

https://turbotax.intuit.com/efile/efile_status_lookup.jsp?priorityCode=4671100000&DPSLogout=true&_requestid=58469
ricky said:

Joined: Jan 27, 2012
Posts: 3
January 29, 2012 7:29 AM Delete Quote This Flag Private Message
About offsets
http://www.fms.treas.gov/faq/offsets_tax.html
bystander said:

Joined: Jan 30, 2012
Posts: 1
January 30, 2012 11:23 AM Delete Quote This Flag Private Message
Two IRS system status pages:
http://www.irs.gov/efile/article/0,,id=220827,00.html
http://www.irs.gov/efile/article/0,,id=168537,00.html

Me:
Accepted:January 22, 2012 07:33 AM PST
Prelim date: Feb. 1
WMR: Feb. 7 (since the beginning of time)
TT online free direct to my CU
bribri16 said:

Joined: Feb 1, 2012
Posts: 1
February 1, 2012 9:10 PM Delete Quote This Flag Private Message
ALL HnRB USERS:

Here is an unkown HnR Block# I think for HnR Block Bank 1-877-859-7950
and here is a link to chat with them 24hrs http://www.hrblock.com/customer_support/self_service/submitchat.jsp
the Chat is much easier then calling! There is also a website for H&R Block’s bank. http://www.hrbbank.com

Ohio Madre said:

Joined: Jan 30, 2012
Posts: 9
February 2, 2012 7:22 AM Delete Quote This Flag Private Message
Earlier this morning I was on and there were a few of us that banked with CHASE and had issues with them being able to see any pending deposits. They were only giving the same info that we were able to see. I just got off the phone with a really nice rep and she gave me the nmber for the ACH department. In case anyone needs it .. it is 1-800-677-7477 and then select options 1-3-2.
GettingMarriedFeb23 said:

Joined: Feb 3, 2012
Posts: 3
February 3, 2012 11:19 AM Delete Quote This Flag Private Message
Okay, the Mods says “We like good news!”, so here is a bit: I just had a lovely conversation with a very nice, older sounding lady. She’s as frazzled as we are. She says all the calls are not helping, though she understands why everyone is concerned. As for my personal refund, I did as I said and was very nice, and empathetic to her plight as well (I would hate to work at the IRS call center right now)and she told me that my actual, honest-to-goodness dd is 2/7. So I said “oh, I didn’t know you did dd throught the week, ony on Fridays” she said they stopped that practice long ago, and refunds are dd on any day of the week, though WEDNESDAYs and FRIDAYs are their paramount dd days. Having said that, I asked her if my dd could go in at anytime on 2/7, she said they send it between 12 – 6 am. She said it should be showing as pending in my account (I have it going directly into my own account so it doesn’t have to circumvent SBBT or any other bank first) between those hours. She did say that it was not UNUSAL for some dds to drag out a bit – especially now as they are playing back up, but she said if your bank doesn’t see it by 10 – 11 am, it’s NOT COMING THAT DAY, to check after 12 midnight.
compwiz1202 said:

Joined: Feb 3, 2012
Posts: 6
February 3, 2012 4:28 PM Delete Quote This Flag Private Message
Awesome! Thanks a lot. That Republic Bank link at least shows the refund date should be 2/8 instead of it should be by the 7th.
Brad said:

Joined: Feb 5, 2012
Posts: 4
February 5, 2012 1:12 PM Delete Quote This Flag Private Message
GE Money Bank provides credit to consumers and businesses. GE Money is the processor for many store credit cards. GE Money Bank is a member of the FDIC. GE Money can help you finance your purchases at with low payments.

GE Money Bank Corporate Office Headquarters HQ
901 Main Avenue
Norwalk, CT 06851-1168
User Supplied Other Phone Numbers for GE Money Bank
1-866-396-8254
1-866-419-4096
1-800-333-1082
1-877-317-5544
Brad said:

Joined: Feb 5, 2012
Posts: 4
February 5, 2012 1:12 PM Delete Quote This Flag Private Message
GE money bank is the bank for walmart card users
compwiz1202 said:

Joined: Feb 3, 2012
Posts: 6
February 5, 2012 1:27 PM Delete Quote This Flag Private Message
GE does Amazon.com store card also.

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