Contact Numbers and Websites

Where’s My Refund? Forum More Random Topics Contact Numbers and Websites

This topic contains 4 replies, has 2 voices, and was last updated by  Anonymous 2 years, 4 months ago.

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  • #438 Reply

    Most useful contacts for researching status of income tax refunds are located on our Contact tab (green); however, please use this forum topic to share additional phone numbers and websites you find useful to share with others..

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  • #1987 Reply

    Anonymous

    I have placed a list of News links in our Green Contacts tab for anyone interested in bringing attention to the IRS problems this year. That list can also be found here: Media.

  • #1865 Reply

    screwed

    Contact number for turbotax and intuit’s refund cashing dept is called tax products group 1-877-908-7228. An agent at turbotax gave me this number to track and verify funds and when they will be in.

    Second contact is for IRS – FINANCIAL MANAGEMENT SERVICES 1-800-304-3107
    This number was given to me by the tax produvcts group because the IRS short changed my refund almost $900.00 in error.

  • #948 Reply

    Anonymous

    File a complaint on IRS employee

    clash said:

    Joined: Feb 16, 2012
    Posts: 1
    February 16, 2012 5:43 AM Quote This Flag Private Message
    A lot of us have been mistreated when we call about our refund, I found this and thought it might be helpful. Here is an excerpt:

    13.1.15.2 (01-06-2009)
    Elements of Misconduct

    The Taxpayer Bill of Rights II (TBOR 2) defines three elements of misconduct:

    An employee violated a law, regulation, or rule of conduct (these cases are worked and reported by Treasury Inspector General for Tax Administration (TIGTA);

    An IRS system failed to function properly or within proper time frames (these cases are worked as Taxpayer Advocate Service cases); or

    An IRS employee treated a taxpayer inappropriately in the course of official business. For example, rudeness, over zealousness, excessive aggressiveness, discriminatory treatment, and intimidation. (These cases will be worked/handled by management within the employee’s function.)

    Here’s the link with more details:
    http://www.irs.gov/irm/part13/irm_13-001-015.html

  • #917 Reply

    Anonymous

    josh said:

    Joined: Jan 27, 2012
    Posts: 8
    January 27, 2012 9:34 AM Quote This Flag Private Message
    Speak to a live agent about your status 1-800-829-0582 ext 362

    Find out if your refund is being offset by any debts 1-800-304-3107

    SBTPG: https://cisc.sbtpg.com/
    1-800-717-7228

    Republic Bank: 1-866-581-1040

    https://taxpayer.republicrefund.com/default.aspx?ReturnUrl=%2fTaxpayer-Information%2fTaxpayer-Product-Status.aspx
    jemar707 said:

    Joined: Jan 27, 2012
    Posts: 22
    January 27, 2012 9:48 AM Edit Delete Quote This Flag Private Message
    I love you Josh. thank you for this discussion.
    KJoseph said:

    Joined: Jan 27, 2012
    Posts: 9
    January 27, 2012 9:55 AM Delete Quote This Flag Private Message
    People have this number on speed dial lol
    josh said:

    Joined: Jan 27, 2012
    Posts: 8
    January 27, 2012 9:59 AM Delete Quote This Flag Private Message
    @jemar thank you for the forum
    @KJoseph Most due meant for the new comers, I spent the better part of the day yesterday trying to find the info for checking with Republic, Lets try to keep this as clutter free as possible to save others the trouble that most of us have been through just trying to figure out how to get a hold of someone.

    Does anyone have the info for checking Sbbt?
    josh said:

    Joined: Jan 27, 2012
    Posts: 8
    January 27, 2012 11:51 AM Delete Quote This Flag Private Message
    updated with SBTPG
    Corizon said:

    Joined: Jan 27, 2012
    Posts: 7
    January 28, 2012 7:45 AM Delete Quote This Flag Private Message
    OFFSET check number , its automated , 1800304 3107
    Michele E. said:

    Joined: Jan 27, 2012
    Posts: 7
    January 28, 2012 9:25 AM Delete Quote This Flag Private Message
    Sorry if some of these are duplicates. It’s a good list.

    Telephone Assistance

    Live Telephone Assistance
    When calling, you may ask questions to help you prepare your tax return, or ask about a notice you have received. Please be aware that when you conclude your discussion, our system will not permit you to return to your original responder.

    Telephone Assistance for Individuals:
    Toll-Free, 1-800-829-1040
    Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

    Telephone Assistance for Businesses:
    Toll-Free, 1-800-829-4933
    Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

    Telephone Assistance for Exempt Organizations, Retirement Plan Administrators, and Government Entities:
    Toll-Free, 1-877-829-5500
    Hours of Operation: Monday – Friday, 8:00 a.m. to 5:00 p.m. Local Time.

    Telephone Assistance for people with hearing impairments:
    Toll-Free 1-800-829-4059 (TDD)
    Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).
    For further information, see Tax Topic 102.

    Telephone Assistance for Individuals who believe they may be a victim of Identity Theft: No Tax Administration Impact – Did not receive a notice from the IRS. Toll-Free 1-800-908-4490 (Automated and live assistance)
    Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time). For additional information, refer to our Identity Theft and Your Tax Records page.

    Telephone Assistance for people who live outside the United States
    Hours of availability vary by location. Please see our International Services page.

    Face-to-Face Assistance
    In certain areas, IRS also has local offices you may visit to receive assistance
    rothery said:

    Joined: Jan 27, 2012
    Posts: 34
    January 28, 2012 4:10 PM Delete Quote This Flag Private Message
    IRS Hotlines and Toll-Free Numbers

    http://www.irs.gov/businesses/small/article/0,,id=161104,00.html

    Refund Hotline (800) 829-1954 Automated service is available 24/7

    TeleTax Topics and Refund Status (800) 829-4477 24/7

    FreeFiler through HRB

    Filing Date: 1/17/12 22:15 EST
    Accepted Date: 1/18/12 14:53 EST
    WMR Date: was 2/7/12 all the time;
    DD Conf Date: 2/8/12
    DD Rect Date: 2/8/12 01:30 EST

    updated 2/8/12 01:30 EST

    Antorix said:

    Joined: Jan 27, 2012
    Posts: 15
    January 28, 2012 7:12 PM Delete Quote This Flag Private Message
    TT link to see when you were accepted…just enter the info then click on the little “+” sign at the bottom for exact date and time…

    https://turbotax.intuit.com/efile/efile_status_lookup.jsp?priorityCode=4671100000&DPSLogout=true&_requestid=58469
    ricky said:

    Joined: Jan 27, 2012
    Posts: 3
    January 29, 2012 7:29 AM Delete Quote This Flag Private Message
    About offsets
    http://www.fms.treas.gov/faq/offsets_tax.html
    bystander said:

    Joined: Jan 30, 2012
    Posts: 1
    January 30, 2012 11:23 AM Delete Quote This Flag Private Message
    Two IRS system status pages:
    http://www.irs.gov/efile/article/0,,id=220827,00.html
    http://www.irs.gov/efile/article/0,,id=168537,00.html

    Me:
    Accepted:January 22, 2012 07:33 AM PST
    Prelim date: Feb. 1
    WMR: Feb. 7 (since the beginning of time)
    TT online free direct to my CU
    bribri16 said:

    Joined: Feb 1, 2012
    Posts: 1
    February 1, 2012 9:10 PM Delete Quote This Flag Private Message
    ALL HnRB USERS:

    Here is an unkown HnR Block# I think for HnR Block Bank 1-877-859-7950
    and here is a link to chat with them 24hrs http://www.hrblock.com/customer_support/self_service/submitchat.jsp
    the Chat is much easier then calling! There is also a website for H&R Block’s bank. http://www.hrbbank.com

    Ohio Madre said:

    Joined: Jan 30, 2012
    Posts: 9
    February 2, 2012 7:22 AM Delete Quote This Flag Private Message
    Earlier this morning I was on and there were a few of us that banked with CHASE and had issues with them being able to see any pending deposits. They were only giving the same info that we were able to see. I just got off the phone with a really nice rep and she gave me the nmber for the ACH department. In case anyone needs it .. it is 1-800-677-7477 and then select options 1-3-2.
    GettingMarriedFeb23 said:

    Joined: Feb 3, 2012
    Posts: 3
    February 3, 2012 11:19 AM Delete Quote This Flag Private Message
    Okay, the Mods says “We like good news!”, so here is a bit: I just had a lovely conversation with a very nice, older sounding lady. She’s as frazzled as we are. She says all the calls are not helping, though she understands why everyone is concerned. As for my personal refund, I did as I said and was very nice, and empathetic to her plight as well (I would hate to work at the IRS call center right now)and she told me that my actual, honest-to-goodness dd is 2/7. So I said “oh, I didn’t know you did dd throught the week, ony on Fridays” she said they stopped that practice long ago, and refunds are dd on any day of the week, though WEDNESDAYs and FRIDAYs are their paramount dd days. Having said that, I asked her if my dd could go in at anytime on 2/7, she said they send it between 12 – 6 am. She said it should be showing as pending in my account (I have it going directly into my own account so it doesn’t have to circumvent SBBT or any other bank first) between those hours. She did say that it was not UNUSAL for some dds to drag out a bit – especially now as they are playing back up, but she said if your bank doesn’t see it by 10 – 11 am, it’s NOT COMING THAT DAY, to check after 12 midnight.
    compwiz1202 said:

    Joined: Feb 3, 2012
    Posts: 6
    February 3, 2012 4:28 PM Delete Quote This Flag Private Message
    Awesome! Thanks a lot. That Republic Bank link at least shows the refund date should be 2/8 instead of it should be by the 7th.
    Brad said:

    Joined: Feb 5, 2012
    Posts: 4
    February 5, 2012 1:12 PM Delete Quote This Flag Private Message
    GE Money Bank provides credit to consumers and businesses. GE Money is the processor for many store credit cards. GE Money Bank is a member of the FDIC. GE Money can help you finance your purchases at with low payments.

    GE Money Bank Corporate Office Headquarters HQ
    901 Main Avenue
    Norwalk, CT 06851-1168
    User Supplied Other Phone Numbers for GE Money Bank
    1-866-396-8254
    1-866-419-4096
    1-800-333-1082
    1-877-317-5544
    Brad said:

    Joined: Feb 5, 2012
    Posts: 4
    February 5, 2012 1:12 PM Delete Quote This Flag Private Message
    GE money bank is the bank for walmart card users
    compwiz1202 said:

    Joined: Feb 3, 2012
    Posts: 6
    February 5, 2012 1:27 PM Delete Quote This Flag Private Message
    GE does Amazon.com store card also.

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