February 23, 2013 at 3:37 pm #14102
Received this update while preparing taxes on ProSeries today. Not sure if its been posted but this basically confirms what we already knew about many of us falling into the error resolution que.
Important Updates Regarding Form 8867 – Paid Preparer’s Earned Income Credit Checklist
February 22, 2013, 5:15 PM CST:
What a week it’s been.
We don’t have any new news to share at this time, but as we stated earlier, we’ve heard that the majority of affected returns have already cleared the Error Resolution stage.
Preparers continue to share with us that funding dates are appearing on the “Where’s My Refund?” site, with many indicating that returns processed this week should be direct deposited on Tuesday, February 26. We suggest that you check the site for the status of your return. Please note that the site is updated every 24-hours, so the IRS requests that you check once per day for updates.
We know you’ll be working this weekend, and so will we. We’ll provide an update once each day on Saturday and Sunday at around 2:00 p.m. ET. We’ll share the latest information we have, but if you have any questions or need to contact us over the weekend, please dial 1-800-374-7317 or 1-800-434-6818. Our customer support center will be open on Saturday from 11:00 a.m. to 5:00 p.m. ET, and on Sunday from 12:30 p.m. – 5:00 p.m. ET. Our support site can be found here: http://accountants.intuit.com/support/tax/proseries/contact.jsp
We hope you have a good weekend.