January 19, 2015 at 3:43 pm #4115578
Share your experience with filing your Oregon Tax Return and tax refund progress with others. If you have state information this is a great place to post.
April 7, 2016 at 4:25 pm #4150070
Mine still says the same dang thing
Happy for you, hopefully I get there soon.April 7, 2016 at 3:03 pm #4150067
So I checked the status today and my Oregon no longer says maul review . After almost 12 weeks it now says state is processing. It also says 3 to to 4 weeks for refund or for something to be sent in mail with more information. My question is. Is this a normal thing for the website to say. Or is there something going on? Will I get my money or not? Again it’s my money and I want it NOW!!!!!April 7, 2016 at 1:32 pm #4150065
I just filed my state taxes around March 28th and got the same “Manual Review” message you all have been getting. My question is has anyone who filed in January, February or early March received any refund yet?April 5, 2016 at 7:54 pm #4150043
Been 8 weeks still no response and still shows In manual review. Wrote my local congressman and got no response there either. So tired of this BS. Im going to give it a few more days and then im going to change my filing status at work so that I have the least taxes taken out of my check. I will get my refund that way. May take a few months but I will get it .April 5, 2016 at 12:55 pm #4150035
has anybody that filed through turbo tax got their refund?
not that I expect anybody that has received their refund to be checking this, but…
filed and accepted 1/26.
this is getting dumb.April 5, 2016 at 11:17 am #4150034
If you have not called them yet do it. They sent a letter for identity verification that I never got I had to have them send the duplicate, did my verification and I am out of review back to 3-4 weeks.April 5, 2016 at 1:04 am #4150025
Why isn’t this all over the news?? I have been in manual review since January 20th and have been told several times by email and phone that is can take up to 12 weeks or longer. How is this legal? Why is it that the State can take so long to process a refund? There are hundreds of people in manual review and nothing is happening. It’s infuriating!!April 4, 2016 at 3:08 pm #4150017
Welp I’ve been waiting since 1/20, I completed the online identity quiz over 2 weeks ago which was ridiculous. Still nothing. So I called today, waited an hour to speak to a nasty shrill woman who told me that I did not do the quiz. We went rounds on that. She said she can request that another letter be sent, as I need some arbitrary letter number. Then I can redo the pointless identity quiz. Near the end I just started laughing and I asked her to just tell me what the state’s problem really is, delay tactics? Broken machines? Not enough employees? She became very angry and told me that this is a careful system of checks and balances. She hung up as I laughed even harder. So who knows if I’ll get the letter or if this identity quiz will do the trick. Just stupid. Stupid stupid stupidApril 4, 2016 at 12:13 pm #4150010
I get what manual review means and I get that there is a “New system” in place. 1st of all. . . I would like to know why it is so time consuming. . . after all WE did all the work and most of us used a guaranteed flawless system like turbo tax or perhaps another tax prep service that specializes in getting taxes done accurately. There really is NOTHING to review. . . NOTHING. Even if they just wanted to look at it, they could literally skim through one tax return in less than 10 min. 2nd. . . the new system? What about it? Is it causing problems? They don’t know how to use it? WHAT? They had ALL YEAR to figure it out but they are going to act like they don’t know whats going on. Heres an idea. . . don’t utilize the new system until you have your SH** together first. . . . then launch the new system. I literally was one of the first people to process my taxes back around Jan 10th or so. Everything was fine. . it went through. . . . MANUAL REVIEW just like every FU***** year. First it was 10 weeks NOW its AT LEAST 12 WEEKS OR MORE???? For what? There are only about 4 million people in Oregon. Thats like one major city population for the entire state. Taxes are an entirely automated process once we file them. . . WHAT THE F ARE THEY DOING THAT TAKES SO LONG? I did the stupid ID verification quiz that asked 5 of the dumbest questions which wanted the same stupid info that is on my tax return every damn year. How the hell does me verifying this information have anything to do with anything? And still. .. they haven’t accomplished the task.April 2, 2016 at 7:25 pm #4149988
not America anymore
Manual review is because Oregon went to a new system and because government now controls your health care. They must now verify that you are a good citizen and obeying all their new regulations. The feds put all the burden on the states to do this so the delays will come. Been to the DMV? Welcome to your new tax, healthcare, are you up to date on all your bills and many more regulations to come. 2017 brings even more Obama care health taxes that most Americans are clues about. Good LuckApril 2, 2016 at 11:33 am #4149971
This is what happens when we have incompetent government leaders and workers. These lazy people are what I call empty suits. They only go to work to collect their paychecks, nothing more. No pride, incentive for perfection, no drive in life. Just waiting to collect ther Pers when they retire at 50 then double dip to take jobs away from the society. We need to find these managers and call them out. They need to be held accountable.March 31, 2016 at 5:29 pm #4149933
I feel your frustration we are in the same boat. We also filed on the 19th of January and are still waiting and under manual review. I read that 30% of people that filed then are under review because of a new system that detects errors and fraud better. It’s so frustrating as we really need the money we were counting on.March 31, 2016 at 12:53 pm #4149920
This is beyond asinine. I filed my return on January 31st 2016, they accepted it the same day and here I am still waiting over 8 weeks later. I have received no letter from them, no message on Oregon Revenue online and everytime I call it’s the same old story.
I think it’s bull crap that we pay our taxes like we’re supposed to and then they hold on to our money because they can’t pay it back! We’re the ones that are suffering for their ignorance. They don’t give a crap that some of us need the money back now, not tomorrow, not next week, not 10 weeks from now. One of the times I called them, they ask me a whole bunch of questions to verify who I was, so they have all the information they freaking need, yet I still have not heard Jack crap from them!
Last year my return went into manual review as well, but it did not take this long. I still had it back within 4 weeks. I feel that they need to get their thumbs out of their ass, clean their belly button window and get this crap on the road so we can have our money back that we rightfully deserve!
Thanks for letting me vent here! At least I know I’m not the only one going through this, there’s a lot of us in the same boat rowing the same way….up the creek without paddles!March 31, 2016 at 11:55 am #4149918
This long audit of everyone seams to Show the real Oregon Revenue department. That is unorganized, over funded, and behind in technology. Does everyone remember the Oracle Health Insurance??? Oregonians paid millions Dollars to get affordable medical insurance. Well they are suing Oregon and Oregon is suing them. Well this new system seems to be exactly the same. We pay out and we have to sue the state for our own money back.
I have been sending the same return for 35 years. Not 1 change. I was accepted 1/21/2016 and have heard nothing. From now on I am sending my return in the same way I have been in the past on a piece of paper. I seems to be the only thing the state really knows.March 30, 2016 at 8:58 pm #4149907
Email your Oregon Elected Officials… Enough is Enough… This has made me so upset the last 8 weeksMarch 30, 2016 at 2:15 pm #4149901
It has now been 10 weeks since I filed my taxes. I did the identity quiz almost two weeks ago, and now I’m being told now that I passed now I have to wait even longer because now they have to varify that I actually did pay child care last year. They have had 10 weeks already this is beyond ASSININE! IT’S MY $$$$$ and I want it NOW!!!!March 29, 2016 at 5:00 pm #4149889
I got my refund today after over 2mos of waiting. For those of you who are still waiting I’m hoping you guys get your $ soon.March 29, 2016 at 8:51 am #4149881
My refund was deposited today, it only took over 2mos! I’m hoping that those of you that are still waiting will get yours soon.March 27, 2016 at 5:14 pm #4149870
My mom filed her state electronically back at the beginning of Feb. and she has had me check on her refund status. It has went from 10 weeks to 12 weeks or longer. manual processing. It’s a very simple return. We think there is something definitely fishy here. Like maybe they didnt have the funds to refund everyone and they have just been stalling. Kind of like when the Federal government borrowed from The Social Security fund.March 26, 2016 at 5:37 pm #4149864
So my fiancé still hasn’t received anything. He filed 2/15 and was accepted the same day. It sat in processing for 2 weeks before they kicked it into manual review. He hasn’t received any letters and there is a credit on his Oregon revenue account. Wmr still say 12 weeks. Spoke with a rep and they said it doesn’t look like he is going to receive any letters and that hopefully it will complete manual review before The end of March. I just don’t understand what is taking so long. I almost wish he would get a ID quiz so I knew they are at least looking at it.March 26, 2016 at 11:21 am #4149859
I filed my return on 1-31-16, it was accepted the day. On 2-10-16 it went into manual review. To this day, it still sits in manual review with a change from 10 weeks waiting time to 12 weeks or longer from the day I filed.
I have contacted them on the three different occasions, with pretty much the same response. “A return can go onto manual review for many different reasons. It does not mean that something is wrong with your return, we are just bring careful and we have a new system this year”
Do you think they care that we need the money that is rightfully ours? NO! Do you think they are really going to pay interest? NO!
So, here I am going on 8 weeks, no letter, no messages on their revenue online, nothing.
My daughter filed the day before I did and she has received her refund already.March 25, 2016 at 3:55 pm #4149841
I think I may know what is going on. Maybe. In January on the news I had heard that two people in Georgia were arrested for stealing millions from Oregon tax returns. I’m starting to wonder if mine was one of them and they have to process a return after a file review, or because of the automated returns fraud, it is now their policy to review the returns. My return is only 604$. When I sent it in via TT; it said my refund was accepted. Something shady going on.March 25, 2016 at 11:12 am #4149837
I did my taxes on 25 Jan 16 on the wheres my refund it said that it should take 4-6 weeks but usually se it within 21 days I was like alright. then the day of the 6th week I got put in manual review so I called and was like it took 6 weeks for the computer to put me in manual review and can take up to 10 weeks “ODD” and they didn’t have an answer so I wait till 24 Mar which is roughly 8 Weeks and call again but this time when I check it said 12 weeks or longer but if you look online it says oregons returns are on time what are we on wizard time. I am irritated because I do not have to actually pay taxes being that im mil but why not its like a forced savings account for me never again will they be able to use my money.March 24, 2016 at 8:12 pm #4149807
Today my refund status went from manual review 12 wks to the regular “processing”. It did take about a week for the status to change from when I verified my ID online though. When I log into my account on the ORS website I see the refund amount too, so I’m praying that it goes through soon because quite frankly… This has been a nightmare to deal with.March 24, 2016 at 3:17 pm #4149802
Oh, I have created an ODR account, but I can’t get into it. The site rejects my sign in, even though I use the same sign in for everything, nor will the site re-send me a new password or username. I have requested that the site re-send my password/username at least 5 times, nothing.March 24, 2016 at 3:14 pm #4149800
Again, still, nothing. I completed the identity ‘quiz’ on Saturday, initially approved 1/20. My WMR continues to say in process, could take 12 weeks or more. No further information provided, no movement. My refund is very simple and very straightforward, no offset no childcare etc. I’ve given up, calling is pointless.March 23, 2016 at 10:10 pm #4149782
Thanks for updating.
Anybody that got switched to the 12 week update been refunded?March 23, 2016 at 9:05 am #4149774
Refund received this morning. Three business days after ID verification completed.March 22, 2016 at 11:37 pm #4149768
Actually, my wife and I got married this year so the kicker increased. The adjustment was based on our combined single returns from 2014. Still haven’t seen it though.March 22, 2016 at 7:30 pm #4149765
Can you elaborate? Adjustment to your kicker as in you’re owe more $ or was it reduced?March 22, 2016 at 3:43 pm #4149753
Update: Did ID verification. Received letter about offset/adjustment for kicker. Says balance zero in my account and full proposed refund. Not been deposited yet. Any ideas? Letter sent 3/21.March 21, 2016 at 2:30 pm #4149721
Same here Yvonne. Switched from 10 weeks to 12 weeks sometime last week. Haven’t got anything in the mail. Hoping to get the refund soon.March 21, 2016 at 12:45 pm #4149717
Filed February 7th accepted same day federal came back fast I’ve been in manual review for a long time went from 10 weeks now to 12 weeks. I haven’t received a letter nothing my return is simple nothing new and not much coming back but pisses me off I paid a lot into the state, something smells fishy.March 20, 2016 at 5:38 pm #4149696
I have noticed that anyone that has an offset or had there refund amount change got there refund processed quicker. My fiance’s still says manual review and doesn’t have any letters stating they need more info. I filed two weeks after him and mine was processed and offset in 12 days even after it went into manual review.March 20, 2016 at 5:08 am #4149691
When you filed your tax return you should have been given the amt you were due back from the kicker. Did you verify if the amt deposited matches the kicker? Otherwise you might have had an offset where the rest was paid towards an outstanding debt.
But as for myself.. I’m still stuck in manual review despite passing the ID verification I did last week. So frustrating that the ORS doesn’t appear to know what the hell they are doing, ugh! I’ve been tempted to call again but the high chances of being stuck on hold just to be told they have no idea why my refund is under review tells me I shouldn’t bother. So I guess I’ll patiently wait for a resolution, if ever.March 20, 2016 at 3:40 am #4149690
I got a partial refund – looking further into it I guess they only deposited the kicker but not the rest of my refund? Has this happened to anyone else? When I check the where’s my refund site it just says that my refund has been deposited, but nothing indicating it was only the kicker. So frustrating!March 19, 2016 at 5:22 pm #4149677
Mine was accepted on 2/7 and went into manual review instantly with the 10 week wait. Today it says 12 weeks? Wtf? Has anyone else had it change like that? I used tt efile and fed came back in a week. It’s all the same as last year’s and I have never had a problem before. This sucks, I totally count on that. It’s only 1072 I’ve gotten bigger refunds quicker previous years :(March 19, 2016 at 4:35 pm #4149675
Both fed and state were filed tt, fed came in about a week later and state said manual review right away. It said wait 10 weeks for processing. Well I checked today and now it says 12 weeks! Wtf Oregon?!? It’s only 1,072.00 nothing weird, same small amount of child care and same provider. This is crappy, I count on that every year to catch up and this year is a big hassel! Just pay us all back our money, not that hard!March 19, 2016 at 2:52 pm #4149674
I filed a straightforward simple return with Turbo Tax. I was accepted by both State and Federal on January 21. I just received a letter of request for identity verification. I completed the ridiculous steps, no further information available at all. Maybe I will receive my refund? Maybe next week? Maybe never?March 18, 2016 at 6:02 pm #4149657
I created an account no oregon dept of rev. site. Where do I look to see if I have an offset?
I created an account but don’t see anything like that. My refund says ontime processed. WMR changed today to say “some manual reviews take 12 weeks”
hopefully I get an update or something soon.March 18, 2016 at 2:29 pm #4149654
Update: got my refund today.March 17, 2016 at 6:25 pm #4149635
It’s amazing to me that they are quick to manually review the returns that are being offset but others are still waiting for no good reason. It also amazes me that I have spoken with 3 people with Oregon revenue and no one was “at Liberty” to tell me this. No I’m going to have to wait even longer for an appeal to go through.March 17, 2016 at 4:33 pm #4149632
I just did the same thing. I apparently owed some money for a hospital bill and they took my whole refund… Well at least I know now that I will not be getting a refundMarch 17, 2016 at 12:12 pm #4149627
In Manual Review as well. Got the letter yesterday as most of you did for ID Verification, but I’m a little worried because after filling the verification it said they could request more information, and I know that’s been a possibility with my return from the beginning as I claimed daycare. However, after finishing the ID Verification my WMR went from “Manual Review” to the regular 3-4 week processing….will update if mine come in soon, but I highly doubt it. Filed and accepted 2/23March 17, 2016 at 11:06 am #4149626
Remember one thing, guys:
Per LAW, after 45 days, Oregon state must start paying you interest on your refunds. I have almost $3,100 in returns that are owed to me. The longer the department drags their feet, the richer I become. The ball is literally in their court.March 17, 2016 at 10:56 am #4149625
So I went ahead and made an account with the Oregon revenue online. Found out they offset my refund to an agency that I do not owe any money to. My fiance wmr still says in manual review but when you log in it says it’s been on time processed. I am so confused on why this is happening. It funny how mine was manually reviewed in 11 days since they offset it but it’s been 4 weeks and my fiance’s hasn’t budged. I’m really thinking its time to call some lawyers.March 17, 2016 at 10:18 am #4149624
I did my taxes electronically on 2-14-2016. I received my federal refund right away. When I dint get my state shortly after I looked it up on the Oregon tax refund website and it said I was in manual review and it would take at least 10 weeks. I went to H&R Block which did my taxes and they said its been happening to a lot of people this year and it could take as long as a year to get my refund. This really ticks me off considering I have a lot of taxes taken out of my check so that I always get a refund. I sent a email to the state off of their website but haven’t received a response yet. I really don’t expect too. All their doing is holding on to MY money as long as they can. Well I have the cure for that. Im going to change my status on my deductions at work so that I get the minimum taken out of my check for taxes and then at the end of the year I will owe them. Then when I do my taxes I will file for a extension and wait till the last possible moment before I send them in. I bet if everyone did this the bullcrap would stop.March 17, 2016 at 5:47 am #4149621
I am in the same boat, Michelle. Went from manual to 3-4 weeks on March 11th. Still no refund. I had a standard return submitted in early February that went to manual review within a week. I will keep you updated on my end.March 17, 2016 at 12:57 am #4149619
From what I have heard once you complete the identity quiz it should start processing within 48 hours and then it’s then it’s the regular wait time. It’s a little ridiculous people have to wait 8 weeks for a letter to verify identity.March 16, 2016 at 8:52 pm #4149614
I finally got a letter in the mail today to verify my ID… It took them almost 8 weeks to send me a letter, I’m so pissed to say the least. No major changes for the past several years, so no reasons really to be put under manual review. Was it 45+ days where I’m owe interest? Better!