Massachusetts

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  • #4115496 Reply

    jemar707
    Keymaster

    Share your experience with filing your Massachusetts Tax Return and tax refund progress with others. If you have state information this is a great place to post.

Viewing 200 replies - 1 through 200 (of 281 total)
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  • #4197064 Reply

    Yakov

    I filed my tax return in the middle of March. Return status check still says it is being processed. I called today DOR of MA and received an answer that there was a software problem that is causing the delays. I asked when should I expect my return now. “We do not know” was the response. I said that I understand the agent situation and do not blame her and asked for the manager. In response, I received the manager’s voice mail with recommendation to leave a message.
    It is a mess in our DOD. If they have such a huge delay, it is not for us to call and wait 15 mins before an agent comes on and says that she does not know when I can expect my return. It should be in newspapers, on TV, on internet.
    It is a mess in MA DOD.

    #4196892 Reply

    Dcobb

    Still here waiting on DOR to update or do something. I submitted 1/28..received a letter 10.Apr..responded back 13 April via e message..no one reviewed until I called on 4 May…now they say could take a couple more months..not couple of weeks but couple of moths…in this day and age nothing takes 2 months..

    #4195949 Reply

    derek

    was received feb 20th, got a letter march 29 asking for me and my sons social cards. mailed next day, still haven’t heard anything. website still shows processing, and anyone i talk to on the phone says they can’t give me info.

    what the hell is going on.

    #4195880 Reply

    DRS

    April 26, 2017
    I filed my return with Turbo Tax 2/18. Both were accepted 2/19, but my state refund has not appeared. “Where’s My Refund” tool says if I filed electronically and chose Direct Deposit, (I did both.), I should receive my refund in 4-6 weeks. At 9 1/2 weeks, it is still saying the same thing! I haven’t received a notice of any problems, and I expect there aren’t any since Turbo Tax is great. I feel so helpless.

    #4195549 Reply

    Cat So

    I’m still waiting for my MA State Refund, logged into MassTaxConnect and it has the amount in green with negative sign, am i supposed to do anything more.. I’ve already put my back account info there. But i did put my bank information in a couple weeks ago. So not sure if there is an additional steps.
    And does anyone know which number to dial so i can speak to a live person?

    #4191296 Reply

    bry

    Hey dcobb yes I’m still waiting for my state as well it still says it is being processed. Hopefully soon we should recurve something.

    #4190854 Reply

    Dcobb

    Still waiting after six weeks..everyone I helped using turbo tax have received theirs. Spoke to DOR and response was..it is still in processing..anyone else out there still waiting on MA DOR..?

    #4187897 Reply

    Meagan
    Participant

    @JaneR

    I was tracking my state refund thru taxconnect and had no update. Then on Thursday i saw an offset taken from my initial amt. I called the IRS and found out what it was for. The status online never changed to show a pending deposot but it went into my account friday/saturday night at 2 a.m. so its pretty quick. I only ended up with 300 out of 800.

    #4187867 Reply

    JaneR

    From the MA website:
    Your refund was issued by direct deposit on 28-Feb-2017. Please allow 3-5 business days for the refund to be deposited, and check with your bank to confirm.

    Any idea of when to expect the deposit to clear? Haha 3-5 days I guess? I was kinda hoping it would be there on the 28th.

    #4187675 Reply

    Dewy
    Participant

    Mine was DDD for Feb 28th. It is Feb 28th but no DD…

    #4187648 Reply

    Lchan

    So I filled my taxes on the 26th of Jan . I just checked my state refund status today and said that it was direct deposted on feb28th considering that it’s still feb 27th so I logged onto my bank account to see if it was in or not and bam ! Finally got my state taxes . I got my federal feb 21st after them saying I would get it between the 23rd-28th . There’s hope ! I hope y’all get yours soon!

    #4187415 Reply

    Dewy
    Participant

    DDD date of FEb 28 after filing Jan 25th. Longest wait ever also but finally almost over…

    #4187385 Reply

    ylad

    I just checked my mass status and have a dd for 2/28 longest wait time for mass, but finally over

    #4186427 Reply

    ylad

    I filed 1/27 got my federal and Rhode Island refund, still no ddd for Ma but I woke up to a 300 more balance in green than 1/23 which is better than nothing so hopefully that means that I will get a ddd soon fingera crossed

    #4186406 Reply

    Ashley Wheaton

    Woke up this morning to see my state taxes in my account, it never updated online because I checked yesterday. I hope everyone else is as lucky!

    #4186070 Reply

    Alex

    Filed on 1/27, accepted on 1/27, DDD of 2/24. They finally have updated the “where’s my MA refund” page, and I was told to expect a minimum of 4 weeks processing, so it looks like we are right on schedule.

    #4185978 Reply

    Muzzle Chipmunk

    So I filed my state on 1/31 and I got an update on 2/14 saying I was being sent a verification letter. I still haven’t received the letter btw. But I called and they gave me a pretty lengthy list of verifications that I needed to send in. Does anyone know how long it takes to get your refund after you get everything in? The representative couldn’t give me any helpful information.
    Thanks!

    #4185861 Reply

    Meagan
    Participant

    HI EVERYONE!

    SO HERE’S MY TAX TIMELINE:

    FILED AND ACCEPTED WITH TT 2/3
    PATH MESSAGE UNTIL 2/15 AND THEN THE GENERIC “RECEIVED BEING PROCESSED” MESSAGE UNTIL I CALLED TODAY TO SPEAK WITH A REP.

    MY STATE REFUND IS BEING OFFSET TO PAY FEDERAL FROM 2012. IVE LOGGED ON TO TAXCONNECT AND IT SAYS I HAVE A REMAINING BALANCE AFTER WHAT I OWE.

    WHAT DO I NEED TO DO NOW? DOES MY REMAINING REFUND GET DD AS USUAL?

    I STILL HAVE NO DDD FOR FEDERAL WHICH THE REP TOLD ME WOULD TAKE A COUPLE OF WEEKS ONCE THE OFFSET CYCLES.

    IM SO WORRIED AND WANT TO BE PROACTIVE! ANY ADVICE?

    AHHHH!

    #4185377 Reply

    Dewy
    Participant

    I filed jan 25th and have been waiting with it having processed wtih green negative for weeks. I guess I should call again although I don’t think it will do anything. At least other people are having to wait too.

    #4184817 Reply

    Lchan

    Filed mind and state accepted it Jan 26th .. still showing negative amount in green. I know people while filed wayyy after me and they got theirs before I did . I received my federal before the actual date it said i was gonna get it but why is state taking so long ?!? I swear I hate mass

    #4184763 Reply

    B.Evie
    Participant

    I just wanted to chime in with my experience this year. Filed via TT on 1/31. Fed-wise, I’m among the 2/22 pathers. My state finally updated today. It must’ve been before noon but not before 6am because I’ve been checking both the WMR site and mass tax connect religiously. I finally received a DD for Friday, the 24th. This is the longest I’ve ever had to wait but at least we all know how it’s going down next year :/

    #4184747 Reply

    LynneW

    Still impatiently waiting.. filed and accepted on 1/29. When I log into tax connect still shows refund amount with green negative.

    The only time I called and spoke with someone the got the usual 4-6 weeks.

    I’ve had plenty of friends receive their refund weeks ago. Before or after their federal returns.

    #4184457 Reply

    TaraMK

    So, i am getting both of my refunds sent by check and my federal is set to be sent out on Friday. When i log onto mass.gov to check my account for my mass refund, it says its been processed, my refund amount is shown in green with a green minus sign in front of it, does this mean i owe ( it’s the exact amount I’m supposed to get back)? Also when i check the where’s my refund on mass connect it says its still processing but on the other it says its been processed. Any help or insight would be appreciated ?

    #4184250 Reply

    George

    Does anyone have emerald card and if so my dad is 23 will I have cash in hand tomorrow or what ?

    #4184095 Reply

    Denise
    Participant

    I filed 2/03 – last Friday it updated to a DD of 2/21 – actually didn’t get it until today. As far as my federal, still nothing. I went from 1 bar to no bars and a message that it’s being processed. I did order my transcripts today, so maybe that will be a push or even give me a code that I may be under review. Also, couldn’t do the on-line transcripts – has to be by mail – because when I filled out the questions, they claim the cell # isn’t associated with my name, although I’ve had the same cell # and account in my name for close to 20 years!

    #4183904 Reply

    Courtney

    State finally updated for a ddd of 2/24
    πŸ™ŒπŸ»

    #4183833 Reply

    CynthlaLee

    Finally got an update on MassTaxConnect, I filed 1/20 got accepted 1/23 now got a date of 02/24 and my federal refund a ddd for tomorrow πŸ™‹πŸ»

    #4183788 Reply

    Sarai B

    Filed and accepted on 1/27. Finally, the mass refund website updated my status today and I am scheduled to receive DD on 2/24. THANK GOD!!! I have never, ever waited this long for my state return!

    #4183725 Reply

    Marie

    Got federal today. And an update for state says it was sent 2/24 (not that it will send. doh!.) So both in the same week. Strange happenings.

    #4183066 Reply

    Kionna

    Federal came this morning. Still no state.

    #4183041 Reply

    Courtney

    Everyone I know who has gotten their state got it a week after their federal. My federal hit this morning so I assume those who got their federal back today will see some movement by the end of the week.

    #4182796 Reply

    Marie

    Filed and excepted on 1/25. Nothing doing yet. =(
    Federal due to show up tomorrow. Never seen this before, federal before state.

    #4182672 Reply

    Ashley

    Filed and accepted 1/30, still no update here. Its taking even longer than last year, boooo

    #4182376 Reply

    Kionna

    Hoping for the best tomorrow. Says it’ll be released to my bank tomorrow. But then my bank has til the 27th. Was talking to a coworker who filed on Jan 16. Was accepted on the 27th and got her state 2 weeks ago. Which makes no sense to me because her state is much larger than mine, and I was under the impression the larger ones would take longer. Ugh. It’s like every single case is different no matter how similar they look on paper.

    #4180349 Reply

    George

    Great question to answer for me and who ever stumbles upon it h and r block emerald card how long does it take for money to be cleared so u can use it say direct deposited 23 would I get it the 24th ? Any answers help

    #4180042 Reply

    GainGreene
    Participant

    Like I said when I called Friday they told me the smaller returns were getting pushed out fast and the larger returns they were looking over them closer…my state was over $2 grand.. I dunno if the people that already received their refunds are a lot lower than that…I dunno what they classify is smaller or larger return

    #4179857 Reply

    Ali

    So I called on Friday afternoon and found out some interesting tidbits.

    I filed and was accepted on 1/27.

    The guy I spoke with was trying to rush me off the phone at first but I was firm with him and made him look into the issue

    I have student loan interest and apparently their system had a glitch in it that tagged my return with a red flag saying I was missing a schedule Z but that I had a Y or something like that.

    I told him that I never got any letter with the error so he admitted that my return would have sat there unless I called them. Why am I not surprised.

    He went into my return and went through it page by page and determined that I had all of the right documents and my forms were filled out correctly (I used Turbo Tax).

    He moved my account along and said I should have an update this week.

    He also said that if you have a Tax Connect account that once the green number disappears, that’s when you’ll know that your deposit or check is on its way.

    I strongly recommend that when you call you are firm with the representative and ask that they look into your return as you know there were glitches in their system.

    I hope this helps some of you :)

    #4179967 Reply

    julesgal1

    I honestly cannot believe this. This is the worst tax season I have ever encountered. I was literally Liberty Tax first customer this year. I filed with Liberty Tax January 19. I understand that the IRS didn’t open until January 23rd but why can’t they atleast let you know what’s going on? And what’s worse is the Liberty Tax people allegedly have no idea what’s going on either, like what am I paying you for again? I hate to be like that but how do you not know anything that’s going on with the IRS? I finally got the “refund approved” bar on the federal IRS website but says “refund direct deposit date February 22” so that’s in 2 days…I know it takes an extra day or 2 for the refund to physically be in your account so why doesn’t it say “refund sent” yet? Ugh, so annoying. Hopefully other people have had better experiences this year than I. I also have the EITC which for some reason is causing enormously long waits this year.
    Hurry up & wait I guess :)

    #4178308 Reply

    George

    Fed updated but mass same bull fed says 23rd state doesn’t even have an update for letters or nothing going on 1 month one week and still absolutely no update I am getting my federal return first which is the first time is 6 years

    #4178269 Reply

    misstik

    Federal went through today. Says its being sent to bank by feb 23. However state is being a pain asking for verifications- photocopies of all 3 social security cards, 2016 tax form, and EIC sched. I don’t have all ss cards so this will suck because they gave a deadline to send it by march 10 or they will disallow pretty much 80% of my state. I claim my 2 daughters. Doesn’t make sense that they accept ss for fed but need proof for state. Ugh

    #4178167 Reply

    Courtney89

    After checking my account and nothing new I log out and do the basic where’s my refund link. That tells me the sent out a letter on the 16th of February and to call them when I receive it. It’s complete bull after almost 4 weeks and agents telling me everything is fine now I have to wait even longer.

    #4178099 Reply

    ylad

    I got the ddd 2/23 for my federal and Rhode Island is in my account but Ma this year is really getting on my nerves no update still green and i was accepted 1/27 ugh I can’t believe this year with Ma is taking so long last year I got it within a week

    #4177720 Reply

    Denise
    Participant

    Updated overnight – changed my DD from 2/22 to 2/21. Also, my daughter’s updated from processing to DD of 2/21

    #4177350 Reply

    GainGreene
    Participant

    I called today after no update I filed 1/25…they told what they’re is pushing the smaller returns out quick and holding the bigger ones I guess to take a closer look at them…which is weak cuz I made the same $ as last year same dependents for last 6 years…they just trying to hold are money probably too make a couple bucks off the interest…but anyway she said it could be up 2 weeks before I get my money…smdh

    #4177136 Reply

    Keila

    Hi,

    I was panicking reading all the messages of people that have been waiting since January… I e-filed mine on February 3rd and it was accepted the same day. I kept checking and it kept saying still processing… I called yesterday and asked what the delay was. I also asked if anything was wrong with my return. I was told they have a new system and it now takes 4 to 6 weeks for the return to get processed. I said I had never waited this long and I usually get my check within days or on the same week I e-filed. I was told there is nothing wrong with my refund, no red flags and I should get it within 4 to 6 weeks… Then this morning I checked and it said it was still processing…. I might have a little ocd lol but I checked again this afternoon and voila! Big surprise! It says the direct deposit is set for the 21st, which is next Tuesday… thank God! This year is not much… way less than prior years because I made too much but it is always nice to get a check on the mail! lol And now I can relax and don’t have to worry about something going wrong with my return or wonder when the check would come :) Good luck to everyone. Hope you get yours soon!

    #4176849 Reply

    Denise
    Participant

    I finally updated to DD of 2/22! My daughter, on the other hand, who filed same day (2/03) still says processing. Another daughter filed same day got hers last Friday.

    #4176820 Reply

    Jess

    Well the IRS always have big updates on sat morning so my guess is The state will too

    #4176796 Reply

    George

    @waitingmass dude I filed 19th accepted 23rd and same thing still processing the person on phone said no red flags and it’s being finalized yesterday so my guess is they will send it my way Wednesday Thursday anyone know if they update on weekends for mass state

    #4176219 Reply

    WaitinginMA

    I am so over MA…I was accepted the 24th and all I keep getting is it is processing.

    #4176188 Reply

    Samantha(MA)

    Still no update for me..I called and of course he just said it can take 4 to 6 weeks and told me it’s been 3 weeks. He said I don’t see any letters so it’ll be coming..I just want an update!

    #4176089 Reply

    Jess

    I finally got a DD for 2/21!!

    #4175857 Reply

    JF
    Participant

    Just checked my status and I now have a DDD for 2/21 for my mass state taxes!

    #4175461 Reply

    Tlynn
    Participant

    I filed with Free tax usa on 2/2 and was accepted the same day. I Hoh and Eic, and dor finally updated this morning. Stating my DD is scheduled for the 2/21. Nice to finally see progress.

    #4175683 Reply

    Sarai B

    I filed and was accepted on 1/27/17. I received my federal return about a wk after I filed but I have yet to receive my state refund. I have friends who filed after me and they have received their state return. When I went on the website this morning, it states that it is still processing and I must allow 4-6 weeks to receive my return. When I logged into my account, all I see is the amount in green with a negative sign. This is the first time I have ever waited so long for a state return. I have always typically received it within days of when it was filed. This waiting game is soooo annoying especially since my financial situation and dependent status is the still same as last year!

    #4175520 Reply

    Samantha(MA)

    @dewy..I have an account, when I checked this morning it still had the amount in green with the negative. I don’t know what is going on

    #4175363 Reply

    Dewy
    Participant

    With MA you can also set up an account and check your progress that way. It provides much more information than just the WMR app.

    #4175251 Reply

    Kionna
    Participant

    @samantha… how frustrating. It’s just all over the place this year. Hopefully something happens soon. Crazy how they make you wait for your own money like this.

    #4175213 Reply

    Samantha(MA)

    @kionna..I just called the hotline and still saying processing..I don’t have the app..I did go on the mass connect to “where’s my refund” at like 6:00AM but that still said processing too

    #4175192 Reply

    Kionna
    Participant

    Samantha, are you checking the refund hotline or irs2go app for your updates? The hotline hasn’t changed for me, still just saying they received it and allow 4 to 6 weeks, but the app updated a few hours ago and had a DDD.

    #4175099 Reply

    Samantha(MA)

    I’m so mad! Still nothing! Was accepted 1/27 and no update or refund and of course nothing for federal either! Both my sister’s got there state refund and filed after me

    #4175012 Reply

    Kionna
    Participant

    Finally, got a DDD of Feb 22. Filed with taxact and accepted 1/28.

    #4174536 Reply

    tac44

    filed 1/23 and nothing yet. spoke with one person kept saying its entered into the computer here is nothing more i can tell you and transferred me back to the main number. i finally spoke with a nice lady who said i had no red flags & it should be coming soon, but MA is being effected by the IRS path act & since I’m going on 4 weeks I should get it soon.

    #4173984 Reply

    Jess

    Still processing

    #4173690 Reply

    George

    Does anyone know how long until they finalize my return they lady said it was processed and is being finalized anyone get the same and if so how long

    #4173103 Reply

    Dewy
    Participant

    I filed 2 returns because taxact was having problems at first with my federal. I filed federal on jan 20 but it wasnt accepted for 5 days so i refiled both state and federal with freetaxusa. The result was that one of federal returns was rejected but the state took both returns. So as of Monday my status with MA was when i pulled up my account it showed one return processed and the other processing. Now after calling them Monday it shows 1 return and processed. However no movement since with a ddd. I just have a green negative number and I am waiting for something to happen.

    #4171883 Reply

    Jess

    Hopefully we see some movement this friday. Meanwhile Im getting all my paperwork ready just in case I get a letter in the mail.

    #4171681 Reply

    George

    I called today also and the nice lady said that everything was fine no red flags should be issued soon she said I don’t know when but since I filed the 23 rd and got no letter it should be soon by the way everyone just in case I had my girlfriend sign the form where she is in agreement letting me claim my son it makes it so there are no red flags when claiming your kids h and r block gave me the idea to do it that’s why I like dealing with humans so just so everyone knows I filed 23rd and accepted I have the green negative amount and I’m still getting the run around

    #4171577 Reply

    Gsar20

    Filed Jan 30th and accepted same day still nothing ma called and was told 4 to six weeks and to call back after march and the IRS won’t even display the status still getting the same message about path act

    #4171512 Reply

    Czarface
    Participant

    When I checked my refund status on the DOR site it told me I had a letter coming. I had everything together beforehand just Incase something like this happened. I wasn’t expecting it from state though.

    #4171483 Reply

    WaitinginMA

    @Czarface that is crazy..how did you find out you had to verify?

    #4171426 Reply

    I finally got my deposit date today. Supposed to get it tomorrow

    #4171367 Reply

    Jess

    @samantha
    I think ours are waiting to get looked at by a human being, so hopefully by next week we’ll have some movement

    #4171297 Reply

    Kionna
    Participant

    Thoroughly frustrated. Filed with taxact. Paid fees up front. Accepted 1/28. EIC. HOH. Still getting message that says they can not send anything out before today, Feb 15 due to PATH act. Never had a DDD. Hoping at some point today I’ll get a deposit. (Fingers crossed)

    #4171245 Reply

    Czarface
    Participant

    I ended up getting updated with a message saying a letter has been sent for verification. I have to send in a copy of my federal tax return, w2, last pay stub of 2016, and all the social security cards of every one on my return including myself. I haven’t received the letter yet. Once I send it to them they said 4-6 weeks to see my return.

    #4171220 Reply

    Samantha(MA)

    I just called the automated line and mine is still processing! I was accepted 1/27! I’m getting sooo aggravated!

    #4171200 Reply

    Samantha(MA)

    Omg I can’t believe this! I seriously thought I would have my state refund by now, I haven’t even got a DDD

    #4170320 Reply

    GainGreene
    Participant

    Last year i put the wrong routing # for dd and 1 of the reps (cuz I called a few times) told me their big days for pushing out dd are Wednesday and Friday so hopefully we c sum movement then…I’ll keep y’all posted

    Also I know in prior years the automated Line would update b4 online and usually it would be in evening

    #4170302 Reply

    Jess

    @gaingreen, nope everything is the same except an extra 10k in income, other than that its all the same

    #4170294 Reply

    Dewy
    Participant

    I filed on jan 23 and then again on jan 25 cause first one was wrong. After seeing one processed and the other still processing for 2 weeks i called yesterday. It took a while to get through but the woman was nice and said that they would cancel my first e-file and i would have it in like 2 weeks. Sure enough today I have only one return showing but still green negative number. I am heartened by the movement however and hopefully a ddd tomorrow or the next day for me I entered all the control codes from w2s so hopefully no identity problems. the lady didnt mention anything about identity fraud or anything either.

    #4170277 Reply

    GainGreene
    Participant

    @jess did anything for you change this year (dependent address) man wtf

    #4170255 Reply

    George

    They are holding me to that four to six weeks filed the 23 still nothing

    #4170095 Reply

    Jess

    I called today and it was a waste of time, she basically told me the same thing I know, its still processing, no letter and to wait 4 to 6 weeks. I asked her if it was because it needed extra verification and she said yes we’re trying to prevent id fraud

    #4169937 Reply

    Samantha(MA)

    Ya I filed 1/27 and still no update! Im starting to get pist off..was thinking about calling but there just gonna say it’s processing

    #4169869 Reply

    ylad

    I was accepted 1/27 still no change on my status balance in green , I filed on the 2/3 for Rhode Island and was approved and refund is being sent out already idk why mass is taking forever to update i have eic with 3 kids as well

    #4169779 Reply

    GainGreene
    Participant

    @george I filed 1/25 and still same green negative amount… I filed w/ Jackson Hewitt in office which makes it a lot harder to file fraudulently so I don’t know why they haven’t released my funds….

    #4169767 Reply

    George

    Soo I don’t Know what to think anymore filed the 23Rd January still same stuff highlighted in green with neg amount still says 4 to six weeks I call they say 60 days LMAO this is the craziest tax season everrrrrr

    #4169646 Reply

    Sueh
    Participant

    Finally today I see some movement – it’s been weeks. It now says Your refund was issued for direct depot on 2/16.

    #4169632 Reply

    LindaP

    Becky I actually got it today so I guess that date meant the next day!

    #4169615 Reply

    Gsar20

    Still nothing for me 2weeks and a day have minus plus amount in green called and they told me 60 days gf filed same day and they sent a I’d verication anyone know how long till they issue refund after receiving additional info???
    Or does it mean they start processing it again from start thanks

    #4169456 Reply

    GainGreene
    Participant

    No method to their madness….I’m thinking they must be pulling random returns to make sure everything looks good if something looks off to them they’ll send you a letter if not they’ll finish and send did…

    #4169206 Reply

    Denise
    Participant

    Did the following via Tax Act:

    2/01 – daughter, HOH, 1 child, EIC, CTC – received DD 2/10
    2/03 – daughter, married, 1 child – only extra was student loan interest – still showing as processing.
    2/03 – myself, married – itemized on federal, still showing as processing.
    2/06 – daughter, married, 2 kids, itemized – today had message of DD for 2/14.

    #4169170 Reply

    Jess

    Im also still waiting, filed and accepted 1/31. Still getting generic message.

    #4169160 Reply

    Becky

    Damn autocorrect that was supposed to say DD

    #4169122 Reply

    Becky

    @linda P did your refund get DAD today ? I have DDD of today also and nothing

    #4169120 Reply

    Samantha(MA)

    Ya I filed and was accepted 1/27 and no change for me either :/ hopefully soon!! Thought I’d have it by now at least!

    #4169099 Reply

    Mizz Chipmunk
    Participant

    I filed on the 30th and claimed both credits and still no change on mass.gov, verification letter, or update πŸ˜• Kinda sucks

    #4169047 Reply

    Becky

    Hey everyone :) so I have DDD of today 2/13 but nothing in my bank. Anyone with Boa know if it will deposit after 5pm? Thank you

    #4168974 Reply

    WaitinginMA

    Something tells me we will all see some movement after the 15th…I know some people said they received there refund and they have eic but I think the state is following the IRS.. MA used to have the quickest turn around and for them the blame it on a new system just doesn’t seem right.

    #4168945 Reply

    Sueh
    Participant

    I had my account go from the negative green to 0 on February 8th and when I log on it
    still is showing as processed and no DD as of yet. I was hoping that there would be some
    update today. Mine was accepted on the 27th. :(

    #4168925 Reply

    joslyn
    Participant

    Just checked my netspend card and my refund is now available with a ddd of tomorrow good luck everyone see you next year

    #4168912 Reply

    joslyn
    Participant

    George I filed 1/27 although people say they update overnight but when I checked at 8 am it wasn’t changed checked back at 10 ish and it changed so I think they update all the time

    #4168887 Reply

    Jessica

    Once u have negative green amnt how long tell it hits zero?

    #4168852 Reply

    George

    Joslyn when did u file I have same stuff as you I filed the 23rd

    #4168636 Reply

    joslyn
    Participant

    My amount just changed from the negative green number to a 0 and I got a ddd date of tomorrow I have both child credits and eic so there is hope. Good luck everyone

    #4168660 Reply

    Nvalentin

    Hello I see you guys mention a – green amount where does it shoes I got accepted on 1/30 but still shows processing doesn’t show a amount or anything. Can someone please tell me if I’m going to the right page mass.gov to check. Thank you

    #4168593 Reply

    GainGreene
    Participant

    @justin you want there to be 0.00 where your -green amount is…that’s when they have released your funds for dd…the -green amount means that they still owe you that amount

    #4168580 Reply

    Justin

    Mine is negative green what does that mean mine says it was processed but still date for DD ?

    #4168520 Reply

    George

    I filed the 19th of January accepted 23rd still haven’t got my state no change in anything I got an account and saw the amount in green negative no messages no mail no letters last name starts with J any ideas when I all get return

    #4168284 Reply

    Jessica

    Not to get religous but man I’m praying!!! Ill send good vibes for you all and check in in the am!! Thank you all

    #4168174 Reply

    GainGreene
    Participant

    @jessica I’m hoping it does I was accepted 1/25…still says being processed on the wmr and processed on the acct page with the green minus amount… I have eic…everything is the same as last 3yrs…let me know if you get update tomorrow and I’ll do the same

    #4168266 Reply

    LindaP

    Filed state return on 1/27. Refund scheduled for dd tomorrow (2/13).

    #4168200 Reply

    Samantha(MA)

    @jessica…I would say you might get one in the morning when you check but now with the snowstorm I don’t know..like what Mizz Chipmunk said, we’ll prolly get our federal before our state at this point

    #4168107 Reply

    Jessica

    My mom claims one of my kids has a DDD of tomorrow filed after me. I claimed another one of my kids filed 1/27 approved that night. Website (not account) says processing. Anyone think I’ll get a DD tonight?

    #4168043 Reply

    Mizz Chipmunk
    Participant

    @samantha thanks for replying! I am hoping I get an update Monday Tuesday. At this rate we might get our federal return before the State. πŸ˜•

    #4168038 Reply

    Samantha(MA)

    @Mizz Chipmunk..I filed and was accepted 1/27 and my account hasn’t changed yet either. I’m thinking tomorrow might have an update/deposit. Last year I got it on a Monday at 4:30PM. I have netspend so usually get it before the DDD.

    #4168036 Reply

    Samantha(MA)

    @Talsr..sometimes the tracking is a couple days behind, so even though it’s been issued it’ll say processing still for a couple days. When I got accepted it didn’t update until like 3 days later saying it was accepted..and it says 0.00 because they did issue it, your bank probably just didn’t release it yet. You can probably call your bank and they’ll be able to tell you if you have anything pending

    #4168019 Reply

    Mizz Chipmunk
    Participant

    I filed and was accepted on 1/30 and still no change on MassTax Connect. The refund amount is still in the negative and says Processed. What is the date everyone filed?

    #4168006 Reply

    Talsr

    Green negative changed to 0.00. Where’s my refund still says processing. No deposit date or other info in tax connect. Called when this happened Friday, was told that refund was issued but I wouldn’t see it for a few days. Quite confused. Why would it say still processing if it was issued? Why would it change to 0.00 if it wasn’t issued? NOT liking this new system.

    #4167928 Reply

    CynthlaLee

    @Gsar20
    I got that message to it’s for the new law the path act for people who have EIC and/or ACTC they are holding the refunds until the 15th to try to prevent fraud

    #4167856 Reply

    Gsar20

    @samantha I really hope so to buddy of mine claims 2 kids got state at 4am this morning and does anyone know why the status bar on IRS disappeared and got message saying check back after Feb 15 I filed Jan 26th

    #4167568 Reply

    Samantha(MA)

    They update it overnight..I’m not sure if they do on the weekends, I really hope so cause I want my money! Lol

    #4166820 Reply

    Gsar20

    Anyone know how often dor updates where’s my refund 12 days and still no change says receive and being processed

    #4166718 Reply

    Tiffpeapod

    I got hit with the verification as well even though I have zero changes in anything. I got a letter stating I have to send them all of my w2, tax papers, social security cards, everything. So looks like I’ll see my refund right around Christmas time! There are at least 5 other people I saw this morning also hit with the letter so looks like a huge percentage of returns were pulled for verification. I’m really hoping it doesn’t affect my federal timing cause I was hoping for some money anyday. I had just talked to them on wednesday by the way and they told me nothing was wrong with my return and I was waiting for a refund so i wouldn’t count on that for those who were told that.

    #4166699 Reply

    Samantha(MA)

    @Czarface…I don’t think it’ll be effected, there two separate things…I had to ID verify for my state last year and federal was fine

    #4166689 Reply

    Czarface
    Participant

    Does anyone know if my federal return will be affected by my state wanting verifications?

    #4166676 Reply

    Samantha(MA)

    Nothing new huh?..no change in mine, I called and all they said was it’s still processing, I said there’s nothing wrong and she said no you’re just waiting for your refund, it’s like no shi* can ya give it to me lol

    #4166435 Reply

    JF
    Participant

    Well this now sucks. What happened to the 3-4 day turnaround on Mass State Income Taxes they had previously? Now 4-6 weeks. Nice.

    #4166300 Reply

    china913

    So yesterday I logged on to see my status and of course nothing changed but as I logged off a verification notice popped up with no name or anything so of course I couldn’t call yesterday they were close I call today and the lady tells me everything is fine and I should get my return no later than next week. This year Tax Season is crazy

    #4166259 Reply

    WaitinginMA

    My last name starts with B in I am I. Western MA. I have no clue what is going this year.

    #4166254 Reply

    CynthlaLee

    @czarface
    A few years ago we had gotten a letter but it was to verify that my son was actually my son I had to send in birth certificate, social security card, and marriage certificate.

    #4166252 Reply

    CynthlaLee

    My husband is military so we haven’t lived in MA for almost 2 years. But since that’s his home of record (we’re from western MA) he continues to pay MA state taxes our last name starts with an R so hoping they don’t do it like that lol

    #4166243 Reply

    Czarface
    Participant

    I just got notice that I’m receiving a letter. My return is being reviewed for whatever reason. Unbelievable.

    #4166217 Reply

    Katie

    I’m in south/e mass….. right before the cape and my last name starts with a B.

    My deposit date was today but still have no money.

    #4166188 Reply

    Samantha(MA)

    I was thinking the same thing that maybe their going by last name or county because I seen people who were accepted 1/24, 1/27, and 1/30 get their refunds. I haven’t got mine, my last name starts with L and live in central ma

    #4165588 Reply

    SingleMomInMA
    Participant

    I do have EIC and I don’t know in what order they are releasing them. I did however call yesterday and reiterate to the agent I’ve had the same address, same dependents, same job and same checking account information every year. Then this morning wah lah.

    #4165583 Reply

    Courtney89

    I hope I get an update tomorrow! I filed 1/24 plus I moved out of state. Ugh. :( Congrats to everyone at least there is progress for some.

    #4165581 Reply

    Czarface
    Participant

    Did you have EIC? And do you know if they go by first come first served basis or maybe last name?

    #4165527 Reply

    SingleMomInMA
    Participant

    I still had a negative sign with the refund amount yesterday. This morning it said 0.00 refund issues 1/10/17 and this afternoon around 4 I noticed in my account a pending deposit scheduled to clear Monday.

    #4165038 Reply

    Samantha(MA)

    @WaitinginMA…mine still says processed :/ and I was accepted 1/27…I’ll see if anything changes tomorrow, if not I might call..if anything changes for you let me know…mine still has the amount in green

    #4164921 Reply

    MANetspender

    Mass Tax Connect updated to $0.00 balance instead of green amount in the negative. Filed and accepted 1/30

    #4164913 Reply

    WaitinginMA

    @samantha…mine is the same still to. Did your acct update to processed to In process?

    #4164879 Reply

    Samantha(MA)

    @SingleMomInMA..did your status change on your account or when you tracked it? I have netspend but haven’t got mine yet and my status hasn’t changed

    #4164870 Reply

    SingleMomInMA
    Participant

    I filed and was accepted the 27th. EIC and ACTC and my credit union shows deposit for Monday 2/13

    #4164868 Reply

    Samantha(MA)

    @CynthlaLee…I filed and got accepted 1/27 through TT and I’m still waiting too…but they started refunds so maybe we’ll update tomorrow! If not by Mon the latest I think

    #4164865 Reply

    CynthlaLee

    @MANetspender
    When did you file and get accepted
    I filed 1/20 got accepted 1/23 and still nothing

    #4164814 Reply

    MANetspender

    Just checked netspend acct recieved refund today a 1:48 p.m

    #4163486 Reply

    Samantha(MA)

    @WaitinginMA…I’m still waiting too, and of course their closed today! I’m glad their starting to release funds, just wish I was one of them lol..but should be any day now

    #4163463 Reply

    WaitinginMA

    Great…and they are closed today due to the storm.

    #4163460 Reply

    SingleMomInMA
    Participant

    Your refund was issued by direct deposit on 10-Feb-2017. Please allow 3-5 business days for the refund to be deposited, and check with your bank to confirm.

    #4163443 Reply

    Samantha(MA)

    @katie…I filed on the 27th with TT too but I still got nothing

    #4163438 Reply

    katie

    i filed with turbo tax. on the 27th. first i logged into my account and the green amount said zero. so i looked on my refund status page and it said it was processed and refunded.

    #4163435 Reply

    Samantha(MA)

    @katie..also who did you file with

    #4163431 Reply

    Samantha(MA)

    @katie..right where did you get the message? I seen someone else say they got approved too..mine still says processing! I’m getting so sad lol

    #4163410 Reply

    WaitinginMA

    @katie where did you get the message at.

    #4163407 Reply

    katie

    got a message mine has been deposited… dont have it in my bank yet though. claim eic and the other one.

    #4160491 Reply

    GREENPARTY

    Could this be political backlash for not voting for Clinton? My return was accepted 1/24 and says processed but, i keep getting the run around with how long this will take.

    #4160476 Reply

    GREENPARTY

    I didnt want to get political. Especially in liberal Massachusetts but…..I feel like maybe they are scolding people? I did not vote for Clinton. Could that be why? I know it sounds crazy…but… just curious if this is the case for anyone else.

    #4162477 Reply

    Samantha(MA)

    @WaitinginMa…I just checked mine and still says processed :/ Think it’s a better sign if it changed to in process…let us know if you get an update tomorrow! You did get accepted before me, I didn’t get accepted until the 27th

    #4162462 Reply

    WaitinginMA

    @samantha it is under return status.

    #4162454 Reply

    Kerry

    How do you check it

    #4162400 Reply

    Samantha(MA)

    @WaitinginMa…where does it say in process?

    #4162375 Reply

    CynthlaLee

    I just checked mine too and it says processed under return status

    #4162365 Reply

    WaitinginMA

    I just checked and it now went from processed to in process

    #4162276 Reply

    My son was accepted the 27th. No credits at all, still processing.

    #4161997 Reply

    china913

    @samantha I was accepted on the 27

    #4161993 Reply

    Nvalentin

    Hello everyone. What -green sign are you guys talking about? And is it for MA state or federal? I filed the 14/Jan got accepted the 30, but nothing yet.

    #4161977 Reply

    WaitinginMA

    I filed with HR Block

    #4161960 Reply

    Samantha(MA)

    @waitinginma…who did you file with? I never got a expected refund date..I filed with TT

    #4161955 Reply

    Samantha(MA)

    @china913..When did your return get accepted?

    #4161939 Reply

    WaitinginMA

    I agree it has something to do with path, when I was accepted on the 24th it said expected refund date 2/15. I think it’s kind off odd that it came out the same date as the IRS release date for path.

    #4161890 Reply

    china913

    There are actually people who have received their returns already with the EIC and ACTC in mass anywho I called back and was told they update nightly and the website is currently up to date.

    #4161884 Reply

    SingleMomInMA
    Participant

    Like I posted last week, this is because of the federal government holding all tax returns containing EIC and ACTC. Some states are on board with that and IF your state return is partially EIC which is based off of your EIC amount from your federal return, they will not release any refunds until the federal returns are cleared and sent. I’ve let this go a week ago and accepted it. It’s easier that way.

    #4161864 Reply

    china913

    So I just spoke to someone at the irs and was told the word process means nothing and they will be changing the wording and if you have your amount with a green minus that does not mean anything special that’s just the amount your suppose to be getting back. I was also told they still working on my refund then it will be passed on to someone else to send out my refund I also asked when do they update he never answered that question and I forgot to ask again but I think I’m going to call an as that question again cause that’s what I want to know more than anything he also said it will actually take 4 to 6 weeks

    #4161764 Reply

    Samantha(MA)

    I remember last year my money got deposited at 4:30PM but don’t remember about updates or anything lol so hopefully they issue/update throughout the day…I’ll be happy if I see anyone update, that way I know something’s going on

    #4161745 Reply

    Samantha(MA)

    Do you know if they update all throughout the day?

    #4161742 Reply

    Courtney89

    Let’s hope we get DDD today because I don’t expect much work being done today or Friday with a foot of snow cooking.

    #4161632 Reply

    Samantha(MA)

    I know a lot of ours are in green with a negative sign in front of it..if it’s processed I don’t know why they aren’t issuing it..hopefully will see some movement/change

    #4161611 Reply

    CynthlaLee

    I ended up calling and the lady I spoke with said that if the amount is green with a negative sign in front that it’s good and means it’s been processed but that’s all she said πŸ˜‘

    #4161609 Reply

    Dewy
    Participant

    I was accepted on 23rd and I can see by looking at my account that mine has been processed. I can’t seem to get any more info that that from the thing. I f you go into your account from the non refund section there is more info there. That refund app is useless it seems.

    #4161603 Reply

    CynthlaLee

    This Friday will be 3 weeks for me ! Ugh

    #4161600 Reply

    Courtney89

    I hope it works for everyone soon. I give up it’s been exactly 2 weeks no change in status. I will just wait for a text from the bank about a deposit. DOR is absolutely no help this year.

    #4161586 Reply

    katie

    Samantha, friday is two weeks for me also. fingers crossed!

    #4161576 Reply

    Samantha(MA)

    The MA website says, “DOR estimates that 75% of online returns will continue to be processed in two to three days, and anticipates issuing most refunds in less than two weeks from the time returns are received.

    Refund turnaround times for e-filed returns could take up to four to six weeks if additional information is needed to verify a filer’s identity to protect against refund fraud.”

    So Friday will be 2 weeks for me, so hopefully we see some movement.

    #4161390 Reply

    @waitinginma: I feel you completely. I hate getting ten different answers from people that all work in the same place.

    #4161373 Reply

    WaitinginMA

    I really think they are following the IRS with the path. I was accepted the 24th and nothing. No one gives me a reason just says 2-6 weeks, 60 days or 4 -6 weeks. I think they outsourced the call center and no one know what they are talking about. It’s really not fair if they were just on point and honest with us then maybe we wouldn’t be so mad and stop calling..lol sorry end of my rant I just had to get it off my chest.

    #4161325 Reply

    china913

    @radshackgirl77 Thank You

    #4161312 Reply

    @china93: apparently no, processed does not mean processed. Only when you click on accounts, then click your account number then click activities you will see an option for refund. That is where it will show you whether the refund was issued. That’s why I prefer using the automated system

    #4161306 Reply

    Courtney89

    This is so painfully agonizing. It’s our damn money. WTF.

    #4161288 Reply

    china913

    I have a couple of questions
    1 If the refund page says processed dose it mean their finish.
    2 If so does anyone know how long before they ddd
    any answers would be appreciated
    Thank You

    #4161138 Reply

    My checking account info is really the only thing that changed. And the guy I spoke to told me that kind of letter wouldn’t be available to view on my account page so I have to wait for it. I checked and letter isn’t on my account page

    #4161130 Reply

    SingleMomInMA
    Participant

    I had to ID verify the last 2 years. If you move, change your checking account info, new dependent, anything different, they usually have you ID verify. You might be able to see the letter if you log into the website. It’s a link and a personalized password and then 3 questions only you would know the answers to.

    #4161122 Reply

    I was checking the automated system and it stated I was receiving a letter. So I got on the phone with a rep and they said it was to verify my identity

    #4161094 Reply

    Samantha(MA)

    last year I got a letter to if verify and I still got my refund within 10 days of filing so you should get your refund asap..it looks like a good sign..how you know your getting a letter?

    #4161080 Reply

    And yes I did put in my mass. I.d. Number.

    #4161076 Reply

    Yes I did have eic. I’ve never had to do this before. So, it’s a good thing?

    #4161044 Reply

    SingleMomInMA
    Participant

    That’s actually a good sign. As soon as your answer the questions online they will process probably over night. Do you have EIC??

    #4161038 Reply

    Czarface
    Participant

    This is insane. Did you use your I’d when you filed? I did mine on turbo tax and put my licence number in with the hopes that I could avoid any hold ups.

    #4161032 Reply

    So now a letter was mailed to me and I have to do an I.d. Verify. They won’t allow me to answer the questions until I get the letter ugh

    #4160106 Reply

    Czarface
    Participant

    @samantha(MA): that was the case but I called today and I was told 4-6 weeks due to the crack down on fraud. So who knows now. I’m so discouraged and disgusted with the system this year. We all work hard for this money and look forward to these checks every years to give us a little boost financialy and a piece of mind. All we can do is wait it out. I’m done calling people and checking websites.

    #4160100 Reply

    Samantha(MA)

    @Czarface..when you called didn’t they say something about 5 days? That was 5 days ago tomorrow… I’m hoping!! But like you said I’m not trying to get my hopes up too much

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