Kentucky

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  • #4115489 Reply

    jemar707
    Admin
    @jemar707

    Share your experience with filing your Kentucky Tax Return and tax refund progress with others. If you have state information this is a great place to post.

Viewing 50 replies - 101 through 150 (of 185 total)
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  • #4143997 Reply

    Melissa

    Mine also that it was issued on Feb. 25 but its not in my checking account.

    #4143813 Reply

    Ashton

    My updated this morning to issued on feb 25th but nothing in the bank account

    #4143640 Reply

    Hello

    Thanks Tara

    Very helpful . I’m in the same boat just I filed and was accepted on 2/5
    Same message for over a week that said no info for the social and amount I entered and then last week that changed to the same message u were receiving also , no info can be given electronically and to call for further assistance !
    Hopefully not a few days I’ll get a message saying it’s been approved as well .
    It’s absurd that no one was given a heads up to this situation ! I understand they have to take precautions but still !

    #4143633 Reply

    Tara

    Just an update on my situation with timeline in case it helps anyone out :)

    Currently from date of initial acceptance I am at 26 days and still waiting. I filed my state on 01/29 and it was accepted same day.

    For the first week nothing pulled up on the where’s my refund section of the website.

    Then for the next week or week and a half I got the below message:
    We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.

    On 02/17 the message updated to the below:
    Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund has been authorized and should be issued within 10 days.

    Today is 02/24 which is 7 days since I received the above message. I plan to give it the full 10 days (which is Saturday 02/27) if I have not received by Monday 02/29 I will call them.

    #4143392 Reply

    Hello

    Thank u just waiting !!

    I was told that’s what the message meant is that they had finally begin processing the return and that when u call they still can’t tell u anything useful! Anyway I filed my fed and state both and was accepted by both on February 5th .
    Up until this past Friday morning they had zero Info when I entered my info.
    I hope they get it together and soon !

    #4143366 Reply

    JustWaiting

    To Hello! I called last week approximately Thursday because I still had the same message. I was accepted Feb 3rd by state. The rep I spoke to was very nice and said that they were not even going to start processing returns again until “sometime next week” which is this week. She really couldn’t tell me anything more than my return was there. I’m not really sure the message we receive means that they’re processing it or what it means? I remember when the state refund was faster then the federal. Not anymore. :(

    #4143290 Reply

    Hello

    Still getting the message saying ” no information is available electronically if you need further assistance please call 502 564 4581!

    If anyone has had this message and called and actually got through to someone plz respond on this page . I realize it can mean something different for everyone , however I was told that it means they’re processing it? And that is why no information is available electronically because they’re finally processing it for 12 or 13 business days I got the message saying we have no information on that Social Security number etc. etc. the one everybody else’s is getting. And then last Friday this message has been there so this’ll be the third business day in the row that it’s been there. I just wanted to know if anybody has actually got a hold of somebody and if they told you it was because it was processing? If I can help please let me know because I got more information from this website then anything at all up until now I didn’t realize there was a security issue !
    Any response would help thanks

    #4143242 Reply

    Zach

    I checked this morning and mine has finally been approved. Good luck to all who are still waiting. Took mine 16 business days.

    #4143188 Reply

    Zach

    This is crazy, mine still says no information available. Does anyone know when the website updates?

    #4143181 Reply

    Hello

    Shell

    Thanks for the response .
    If you or anyone gets ahold of them post it on here.
    I can’t get ahold of them either and I’ve been told that it’s bc it’s processing but am unsure !
    I’ve never dealt with this .
    It’s crazy !

    #4143111 Reply

    Shell

    Hello, I’m not sure what it means I tried calling the # today but I never got a hold of anyone. I was at work and had to hang up.

    #4143099 Reply

    Zach

    When does the website update? Because my response still says no information is available.

    #4143091 Reply

    Hello

    Shell, yes that is the message that I keep getting what does that mean? It keeps tell me if I need any further assistance I have to call the phone number because they can’t give it to me electronically? Does that mean somethings wrong with the taxes or that it’s just being processed? If anyone has had this message and then got something from it or when they call please let me know and reply on this message board if you can’

    #4143051 Reply

    Shell

    We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.

    Anyone knows what this means? When I call the 1800 number it just say no information available

    #4143016 Reply

    Zach

    I’m still at the no information message, this is ridiculous

    #4142882 Reply

    Hello !

    someone PLz HELP !
    I’ve gotten the same message saying they have no information about my ky state refund for two weeks ! Then all a sudden this morning the message said
    ” No information about my return can be given electronically , for further assistance call 502 -564-4581 ”
    I seen a few people on here have got the same message ! What does that mean !?? Has anyone called the number and if so what does it mean ? I
    Any help would be great
    I can’t get through to the number

    #4142543 Reply

    Stacy

    Hey guys,
    I looked this morning for an up date and what do ya know, it finally updated its says I should receive it within 10 business days.

    I filed 1/29 also accepted 1/29

    Good luck!!

    #4142213 Reply

    Marsha

    Now the website says they’ve stopped processing returns again! Ridiculous

    #4141923 Reply

    Zach

    I’m still getting the same message, this is unfortunate.

    #4141800 Reply

    Stacy

    I was accepted 1/29 as well and still seeing the no information message ???? Maybe this time next month we’ll get somewhere.

    #4141459 Reply

    Zach

    I filed January 29th, already received my federal but still get the no information found message. Has anyone else got this?

    #4141402 Reply

    Anonymous

    I had to file by paper. Sent it in over 2 weeks ago, and it’s still sitting at the post office. Sent it by certified mail. :/ guess I’ll have to wait the 8-12 weeks

    #4141213 Reply

    Tara

    Up until yesterday I had the unable to provide any information message. Today it says my return has been received and my refund has been authorized and will be issued in 10 days.

    Slowing getting there….. :)

    #4141065 Reply

    LK

    I was accepted 1/27 – currently getting the following message when I use online lookup and get a message saying it’s processing when I call the hotline:

    We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.

    #4141039 Reply

    Kimmy

    I had the 2/15 date and my ky was dd today

    #4140772 Reply

    Ryan

    I have that message as well. I called and the automated answer said that it is being processed. I was accepted on the 19th.

    #4140538 Reply

    52809KY

    Has anyone had the below message come up on the Kentucky website and called and been able to find out anything?

    We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.

    #4140434 Reply

    Kimmy

    Did anyone get their deposit today ?

    #4140199 Reply

    Shar

    No. Nothing yet. Only that it has been received and that it will be issued in 10 days or something like that. This was new Friday because prior to that, there was nothing.

    #4139970 Reply

    Kimmy

    Anyone get ky state deposit yet ?

    #4139844 Reply

    Kimmy

    My message fri on wmr said a refund was approved and would be issued in 10 days. Today the ky wmr says a refund was issued the 2/15

    #4139843 Reply

    Kimmy

    With tomorrow the 15th being a holiday I don’t see it being sent on the 15th . Ky is all screwed up this year

    #4139684 Reply

    tosha

    My ky says the same thing. Issued Feb 15th

    #4139644 Reply

    Kimmy

    Ky wmr says my refund was approved and issued feb 15 , how’s that possible when today is the 13th lol

    #4138128 Reply

    Keri

    So what about the ones that can check the WMR on the KY refund site and it says itll be in your direct deposit within 10 days??

    #4138063 Reply

    Tara

    My understanding is as of 2/10 (the date of the press release) they stopped all processing and issuing of refunds. So if you don’t have the money in your bank then you will be impacted. That is just how I am understanding it.

    The more searching I do on line it seems that other states are doing similar things. South Carolina stated that no refunds will be issued until after March 1st due to additional identify safeguards. As well as numerous other states. I guess the days are gone of 7-10 day turnarounds.

    #4138009 Reply

    Kimmy

    I wonder if the new delay will affect the ones that are done processIng

    #4137812 Reply

    Tara

    This is crazy! The press release says “No personal taxpayer data was compromised or disclosed by IRS systems” so why can they not continue on with business as usual?

    #4137798 Reply

    Robbed in KY

    You know this really gets old. How many actually believe there is a problem with the computer programs causing the holdup? They got by with it last year and here it is again. Think about the millions of dollars they are raking in on interest by holding all that refund money longer.

    #4137775 Reply

    Andrea

    Another setback with KY refunds. This will add a delay on top of the 21 day turnaround time:
    http://revenue.ky.gov/NR/rdonlyres/664E73C0-9B8C-4029-B25E-C60D4F8A7031/0/DORRefundDelayIRSv2.pdf

    #4137514 Reply

    Amanda

    I checked the wmr for ky state returns… I filed on 1/26 for federal and state…..got accepted the same day and WMR told my my refund has been sent and I should receive the funds within 10 days….and from my understanding revenue for ky did not start processing efiles until 2/5 or 2/6……I filed everything through Jackson Hewitt online so I hope this helps guys!!!!

    #4136983 Reply

    Kimmy

    My son filed and accepted 2/1 he already received his federal back today. This is what ky wmr says for him Note: Online refund status check is for current year refund status only. To obtain previous year refund status, please call (502) 564-4581 (Toll) to speak to an examiner.
    Please enter your Social Security Number and the exact refund amount as shown on your Kentucky tax return.

    No information is found for the information you entered. Please recheck your Social Security Number and refund amount. Also, initial processing for error-free electronically filed returns is 7-10 days. Initial processing for mailed in returns may take up to 12 weeks. If it has been more than 12 weeks since you mailed your refund request, you may call (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time for taxpayer assistance.

    #4136932 Reply

    TARA

    This is the message that I got on the website. Has anyone else seen this message?

    We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.

    #4136915 Reply

    Kimmy

    This is what mine says. Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund has been authorized and should be issued within 10 days.

    #4136894 Reply

    cathy

    I chose direct deposit when I filed. The website stated that my return was finished but I will be issued a paper check. I called to find out why but the rep claimed that she could not tell me why I was receiving a paper check or when it will be mailed. Anyone else have this problem?

    #4136806 Reply

    Tara

    I heard on the radio on my way to work this morning something about the delay is due to extra security measures. I googled and found the below article. I think pretty much it is just up in the air and there is no real time table.

    http://www.lanereport.com/60025/2016/02/extra-security-could-delay-tax-refunds-says-kentucky-department-of-revenue/

    #4136726 Reply

    Kimmy

    Ky updated this am . Says refund within 10 days . They are very slow this year

    #4136645 Reply

    ChuckinKY

    Kentucky finally updated overnight that they were processing my return, and a refund would be issued in 10 days. If it follows same pattern as last year, they had typically issued refunds in 3 days after getting this message.

    #4135358 Reply

    ChuckinKY

    No updates for me either. Tried the WMR link since KY republished today. Funny thing they did not update the error message wording. So the main refund page says up to 21 days to process your refund. If there is no info available on your return, this message is still showing “No information is found for the information you entered. Please recheck your Social Security Number and refund amount. Also, initial processing for error-free electronically filed returns is 7-10 days. Initial processing for mailed in returns may take up to 12 weeks. If it has been more than 12 weeks since you mailed your refund request, you may call (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time for taxpayer assistance.”

    So I guess there is initial processing for electronic returns and additional processing. :)

    #4135354 Reply

    Andrea
    @kymom

    Called and got through. If you are getting a busy signal as soon as call, try dialing 1 502 564 1600 since it is a toll number. The rep said that mine is still processing and gave the standard 7-10 days from the day THEY started processing which was 1/29/16. So we are on day 8 (counting only business days).

    The rep said that refunds are then processed up to 5 days after the return is finished so to expect refunds to start coming through next week.

Viewing 50 replies - 101 through 150 (of 185 total)
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