" ID VERIFY " Process – Calling in or answering questions online?

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  • #4103521 Reply

    Anonymous

    My situation and if anyone has any KNOWLEDGE please let me know!

    I filed on 15th and was accepted 16th. I had 1 bar on wheres my refund until 2nd of Feb.
    I received no letters in the mail. My transcripts the whole time were just 0’s. My transcript date read 16th until this morning went to 23rd and now back to 16th.

    I called today regular IRS number they ask me questions and tell me to call a different 800 number which turns out to be ” ID Verify” number. I answer all their questions the guy says he is satisfied that I am who I say I am. He tells me that I will now be back to regular processing but could take up to 6 weeks now from today’s date.

    MY QUESTIONS ARE:
    Has anyone gone through this?
    How long does it really take to get a refund after verifying my identity?
    Is it really close to 6 weeks or much faster?

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  • #4244470 Reply

    Renee

    I just verified on the 5 th and they told me nine weeks that’s a long ass wait .. what to do to get it sooner .. my status still says processing Nd has no date and never did

    #4235191 Reply

    Stacy Quick

    I filed on 2/03/18, accpeted same day. I got an IRS letter on 3/01/18 but I had already called on 2/28/18 after my curiosity got the better of me & the WMR page said nothing. I was told 9 weeks on the phone but I am REALLY hoping it will be sooner because I want my money!
    Following this topic!

    #4196910 Reply

    tom tom

    Filed in late JAN 2017….got my letter March …verified my ID …9 weeks passed …nothing….so I called the 1040 phonenumber…got a cranky IRS rep…by the way, I was on hold foreverrrrrrr…..i explained my situation….was put on hold again…TICK-TOCK…. TICK-TOCK ( i grew a beard, kids left for college)….but then suddenly…they got back on the line….said they had to file an additional request to release my REFUND…Here’s the kicker …it will take up too an additional 60 days…Honestly everyone, I dont think anything is coming any time soon…i also asked them if filing the request would hold up the current 9 week process…they seemed confused…even bewildered that i might actually be right…and then mustered up the strength to say “we requested them to send your refund or a letter” I personally think they did nothing while I was on hold….I mean there’s no proof they submitted anything…
    Oh well…we’ll see…

    #4187524 Reply

    Shae

    I just verified my identity. Today marks 21 days. When should I expect my refund?

    #4179677 Reply

    Natalia Hampton

    I am currently the same situation. My only question is it really a nine week wait for your refund?? I just want to know what I am expecting. If it is really that long of a wait I want to know for sure and be ready for what I have to foward too. This is my first time this is happening to me. I am concerned any help is appreciated.

    #4166715 Reply

    Raya

    I did my taxes on 1/23/17
    Accepted on 1/24/17
    Refund Date 2/13/17

    Received Verify ID Letter 2/6/17

    Called and passed my ID check now they are telling 9 weeks!!!!!!
    The state of Connecticut did a Verify ID, it was released the next day.

    WTH I did my taxes early on purpose, my dad is dying and I need to get to Florida.
    I’m so scared my dad is going to pass away before I get the money to get there.
    IRS has no right, why the hell is it going to take 9 weeks.

    Not to mention how screwed i’m going to be once the flood gates open on 2/15/17 when they start processing Earned Income Credit tax papers.

    This isn’t right, I need my money to see my dad before he passes away and that honestly can be any day. SMH no need for 9 weeks once verified it should move to approved, not back to processing. Even the DMV doesn’t make you wait hours again, they say come back to my window.

    Can’t win!!!

    #4149336 Reply

    Mad Ass Hell

    I am so sick of the IRS thinking they can hold people taxes up. I have been going through this shit since 2012 every year they come up with the bullshit stating that this is completely random(but they always pull my shit) when all the fucking thieves and the people who have done the identity theft has gotten there fucking refund. i have shit to do.I have house payment i needed made- they had me sign for all this personal ID pin and all type of bullshit and when i use these different pins on my return i would not be held up or anything which was a fucking lie. I hate fucking hate the IRS-Feds AND THIS FUCKING GOVERNMENT .
    i am extremely pissed the fuck off- i filed my taxes with Turbo Tax on Feb 12th-2016 and they accepted this with in mins- my refund date was march 5th and these bitches still haven’t given me my fucking taxes. Then i been finding that people who have people that work with the IRS get all their fucking family members returns pushed through and then IRS been running out of money and everyone else has to wait. i fucking hate AMERICA- Fucking money hungry bitches- sneaky fuck bag ass USA- dirty bastards

    #4150457 Reply

    Ays

    I verified my ID from the IRS local office on 04/20. It has been 13 weeks still no refund. I called IRS on 8th week, they said everything is okay, I should just wait. But it is frustrating. It’s almost August and still no refund. Has anyone got their refund 9 week or more after the verification? I just want to see a person in same situation and actually got the refund.

    #4150415 Reply

    Naya Brown

    I went into office and verify in person how long do I wait I only had I’d social n tax return

    #4150364 Reply

    Dewayne

    Did taxes on 2-26-2016 and accepted by IRS. Recieved ID verification letter 4-3-2016 verified via the phone on 4-3-2016 told it would take up to 9 weeks but should only take 3 weeks but I should see a change on the website in a couple of days. Called ID verification # about 4 weeks later because I had no refund and no change on the website from being processed refund date given when available. Informed that it was accepted and to wait till after 9 weeks from the April 3rd date to call back. 5-26-2016 still no refund and no change on the website. Its been 8 weeks since I verified and I don’t think its coming anytime soon. IRS should not make statements that are not true and should be penalized if they are wrong or late.

    #4150333 Reply

    Allen

    I filed 1/19/16. The first filing day. After 2 months passed and no update on the Where’s My Refund site, I called and was told to WAIT for a letter to come in the mail. That was already stupid. If I waited an hour, why not tell me what’s wrong now? Another week and I got a letter telling me that I needed to verify my ID. It instructed me to go to the IDVERIFY website. I successfully passed the verification 10 weeks ago and still no update. So 4 months in total and still no update. They put my family through this crap and we all verified ourselves on the same day. They got their refunds the following week and mine is still stuck in limbo somewhere. They want me to keep verifying and verifying as if they’re looking for me to answer 1 question out of 40 wrong or something. This entire ID verification system is flawed beyond comprehension. They need to yank it and seriously revamp it. I needed my month 4 months ago.

    #4150331 Reply

    Greg

    This is such BS. Two years in a row. Same address, same direct deposit account for the refund, same maried couple filing, same employers… NOTHING at all has changed since last year but they need to make sure we are who we say we are AGAIN.
    I think this is just a bullshit scam to keep our money in their pockets a little while longer.

    #4150182 Reply

    brittany

    I GOT A 50/50 good and bad story. So
    I FILLED BOTHE STATE AND FEDERAL TAXES ON THE 26TH OF MARCH. GOT A LETTER MAYBE A WEEK AFTER AND YAAA I PASSED THE TEST AND MY DD WAS THE 16 OF APRIL. SO ON THE 13TH I GOT MY STATE TAXES VERY FAST LIKE HARDLY NO WAIT BUT NOW FOR THE BAD PART. I GOT ANOTHER LETTER SAME ONE BUT I GUESS U GOTTA TAKE THESE THINGS FOR BOTHE FED AND STATE SO I DID IT AHAIN AND MAN THE LADY WAS A B BUT I PASSED AND THEY TOLD ME 9 WEEKS PUTTING ME IN JUNE. IM HOPING SINCE MY STATE WENT THREW FAST AFTER THE ID THAT ILL GET THE SAME LUCK WITH MY FEDERAL BUT ILL POST UPDATES AND I NEVER SEEN ANYBARS EVEN WHEN I GOT MY STATE. I NEVER LISTEN TO THEIR TIME FRAME BECAUSE FROM ALL YOUR STORIES YOU SHOULD ALL KNOW WHEN THEY SAY 9 WEEKS THEY REALLY SAYING “we dont know when”

    #4149587 Reply

    Ashley

    How long after identity verified did it take for the website where’s my refund to update to received/accepted again?

    #4144655 Reply

    Wow

    @michael
    Try to stay positive good things come to those who are positive! This tax season is crazy this is my second year dealing with this and this year is way worse then last but it will all work it’s self out! Just know that no matter what ur going thru others could be going thru worse!

    #4144613 Reply

    Michael

    I believe in Murphy’s Law I don’t have any tattoos even though I’ve been to prison come I am a very negative person but I will say when things go wrong and they fall apart I am not surprised but I do have a little story about the identification form. I’m really not gonna get in too deep but I will say I filled the form out online and I got a tax question wrong. So the IRS looked at it as I was being a victim of identity theft when in reality I made a simple mistake online because I am so desperate to get my return. Like I said I’ve had a lot of problems with things going wrong to the point where I’m considering getting that tattoo Murphy’s Law, but this just makes me wanna commit suicide it’s better then moving in a life that constantly makes you cringe

    #4144569 Reply

    cd

    questions from last years return and questions about loans you have or payments you make on a car or a house the amounts and who they are thru. old addresses stuff like that! Things they would ask to get a credit report!

    #4144568 Reply

    Patrick

    What sort of questions does the verify department ask you?

    #4142290 Reply

    brittany

    My taxes was accepted jan 25th and I just got a letter feb18 saying I had to verify my idenity so I did that ueaterday at the irs now how long do I have to wait to get my refund

    #4142231 Reply

    Cassie

    Jeff— There is no alternate number to verify your id. I also was having a hard time getting through to them. I finally took other peoples advice and just called back to back for about 20 mins and I finally got through. Hang up call right back, hang up call right back until you get through. Hope this helps you.

    #4141333 Reply

    Troy

    “idverify.irs.gov.”

    Feb 17th, 2016/// Verified Identity and now it says 6 more weeks to process…

    What’s funny is that the IRS says it processes 9/10 returns in 21 days or less. Now that mine has been accepted by the system, looked at and flagged and now “ID Verified”…it now takes an additional 42 days?? Shouldn’t this get faster movement now that it’s already “accepted”?? I call bullshit!

    Hope IRS gets abolished….

    #4141178 Reply

    Jeff

    I have tried calling the ID Verify number and all I get is ” High volume of called, try again later”

    Does anyone else have an alternate number other than 800-830-5084

    #4140604 Reply

    nicolas

    ChiTown-Please go to topics & go to for anyone who had to ID verify please read.Read my comment. Nicolas.Good luck !!

    #4140577 Reply

    Anonymous

    I was told by a tax advocate that I had to verify my ID today so I did now they are saying 9 weeks has anyone got theirs in less than 9 weeks??

    #4139889 Reply

    jaamal

    i just verified my ID on 2/9/16 and after reading through this trend i’m saying to everyone who verified their ID to change plans don’t rely on this money it is bad luck you not gonna get it on time, just forget about it. I’m not even gonna try calling this is pathetic, they could take money for 12 months but can’t give it back ? we had to go through the stress of having to verify our identity and then it takes forever to get it back ? like we criminals? and they dont even explain to you why you need to verify they say for your own safety, well if i did pass the verification why not give it to me ? and why does it have to take 21 days before they send a letter for ID verification ? they heartless fools, if you suspect something wrong with an application let a person know early, they know people depend on this money yet they dont give. glad i have a back up plan even though i need this money badly. i have been cheated by the American government and God will surely deal with you people.

    #4138206 Reply

    Anonymous

    I did my tax’s on Jan 19. So I should have gotten my return on Feb 9. When I didn’t I called. I never got a letter or even a notice on the website all it ever said is your return is still being processed. A return date will be update when avaible.
    when I finally got someone on the phone after saying I wanted to make a payment I was told a security hold had been placed and I need to call 800-830-5084 to verify my identity. I did and I was given the same it could be up to 9 weeks. Anyone in 2016 get their returns back after doing id verify? How long was it?
    Today My WMR Status has changed from ” Your refund is still being processed” to “We have received your tax return and it is being processed”
    I need this return, so I am trying to be hopeful I will post if I get it soon.

    #4137687 Reply

    april

    i had to go in a irs office to verify and the man said he was pushing it through but it will take up to 9 wks to either get a refund or get a letter requesting more info. But that he was satisfied that I am me.

    #4112667 Reply

    howard dilling

    ill only say this after 5 weeks talking to the irs they said your all set you will get your money in 6 weeks .from that day it has been16 weeks and they are still processing my refund. really! they sitting on our money and sucking intrest on it .i know one thing, i did not give my ok on taking my money if any one else did somthing like this it would be robbery.they think there above the law. well now i understand why everyone hates the feds , still waiting.a class action lawsuit is in order .what next will take??????

    #4112650 Reply

    Daniela2727

    So since February I been waiting March did the identifying my identity they told me 8 weeks I don’t remember how many times I called them I lost count on June 10th called again they told me everything was resolved on June 4 from June 4 give it 6 weeks 2 days later my bars was back up so I was excited to see that thinking I was getting it soon so I decided to call again 5 1/2 weeks later from June 4cause on wmr the bars was still on the first one by then it should of been on the 2nd bar anyway I call n they tell me that they had to do my return all over again n that was done on July 10th that it could take up to 9 weeks for me to get my return the next day I had no bars on wmr back to saying still in process im fed up with this waiting for the money that I worked for so hopefully I get it before school starts in September going on 6 months smh

    #4112565 Reply

    Karla

    Well, I filed our taxes on 2/14/15. First refund date was 3/7. Got the “Letter” on 3/5-verified and got the Congratulations message and waited and waited and waited. Finally called the magic number and spoke to a very nice agent who informed me that on April 26, our case was officially closed in the Income Verification Dept and our refund should have been released. SHOULD HAVE BEEN..means they didn’t hit the “Send” button. He said he would send them an email and it should be released in 4 or 5 days since the mistake was clearly the Income Verification Dept. He advised I call back the following Monday if no change on the WMR site. So, on the following Monday I called the number and waited 1:45 minutes only to have a snarky agent tell me that although he was very nice and thorough- 4 or 5 days meant 45 days so don’t expect anything until 8/7. REALLY? YOUR MISTAKE and I have to suffer and wait for them to verify the case was closed on April 26??!! I had no words for the snarky, rude and otherwise mean spirited agent who had no problem throwing a colleague under the bus. Contradiction and just plain rudeness was all I got but once again I am playing the waiting game for our money. We shall see on 8/7 if there is any change in the status.

    #4112401 Reply

    Mini

    I just wanted to let everyone know I filed on 1.23.15 and wmr just updated to refund sent 6.13.15. It has been a long and painful wait, but it’s coming to an end! This happened after I verified my identity on May 27th, I didn’t receive a 5071c letter until late May. It was the first correspondence we received from the IRS regarding our 2014 tax return.

    #4111923 Reply

    Kim

    Filed my return on 1/27/2015 ….Accepted on 1/28/2015… IDverified on 3/3/2015….. Was told I had to wait 6 weeks…NOTHING…… Got a letter 4/10 stating that because of the idverify process it would take an additional 60 days from the date of the letter(4/3/2015) to either get our refund or will hear from them within that time frame. No changes on the where’s my refund and no letters.

    #4111867 Reply

    Toby

    On week 10 now after I did my id verify and still nothing!

    #4111798 Reply

    Daniela2727

    For the identity verification they asked how long I been living at my residence how much is the mortgage if I have one do I have a loans what was my previous jobs they will give u a option to choose any of the answers they give you or you can say none of the above n they only asked one question about my return n yes I did have to have it in front of me to answer the question but that was almost 10 weeks ago they told me I only had to wait 6 weeks now I have to wait until the end of June to the first week of July because they are still backed up smh

    #4111795 Reply

    LAROSE

    Hello:

    I just received that letter today and I don’t have a copy of my taxes…rrrrr…Can you tell me what kind of questions to they ask about the transcript…I need that money and it will take longer until I can get another copy…thanks…

    #4111740 Reply

    LezaisaZebra

    Well I am mad as a tornado in a trailer park! and I am not kidding. I filled my taxes on April 15th thinking I would be paying in because my son is 19. Found out I was getting a refund because he is still in school. That being said I am a teacher in a title one district and immediatly as soon as I hear that I am getting a refund hot tears rolled down my face because I was very troubled about something. In my class I keep breakfast items because all to often the kids come in on Monday crying because their tummys hurt because they are hungy. It is an every Monday ordeal. I am so worried about these kids not having school to go to on Monday during the summer, or Tuesday through Friday. I am scared they won’t be eating right. I asked if I could start a summer reading club so they could come to school and that way we can feed them. The school said if I could fund it they would provide the food and I provide the books. Well I was at my wits ends trying to figure all this out in such a short time. I find out I am getting a refund and there it is and I will get it just in time to make the deadline to file all the necessary papers for my ability to keep staff in the school over summer, and guess what ID VERIFY, did I not verify myself at the tax office. Now I could see this if I had done a filling on the computer at home but I walked into an office of a licensed tax professional and this is not fair that they can hold your funds hostage and they have absolutly no answers I would feel better if they would play a recording that says hey we F***d your tax refund up and thats our bad but honestly we screwed up so bad with this that there are papers in the floor and in the sink were working short staffed so we brought the kids up from the company daycare and they are wading through the tax mess as quickly as a 2 year old can. We appologize but please quit calling cause the 2 year olds can’t get to the phone right now. I would rather hear that than 6 weeks and were doing this to protect you…I don’t need your protection, I got me and you should take care of you, I got my end and I don’t need you worrying about my personal info, and giving me that excuse about someone could have hacked my doctor info online cause I don’t do that on line either. GOSHHHHHH told you tornado in a trailer park!!!!!!!!!!!!!!!!!!

    #4111731 Reply

    Whereis Myrefund

    Filed via TurboTax 2/6/15 -accepted
    Called to verify identity on 3/27/15 was told 4-6 week.
    Called on 4/24 (4 weeks) and was told up to 9 weeks.
    As of May 5th nothing!

    #4111715 Reply

    Nina

    I filed in Janurary, received my identify verification letter March 3rd. Called and verified immediately. Was told the same spill, in 6 weeks I would either get my refund or another letter….still haven’t gotten ANYTHING! No change in my status online either.

    #4111705 Reply

    CNM

    After my 6weeks i have to wait an additional 3weeks now. Saying my return was just reviewed has anyone gotten their returns after 9weeks

    #4111662 Reply

    micki

    I was accepted March 12th, never had bars, had to go thru id verification. It’s been SEVEN WEEKS SINCE I DID ID VERIFICATION AND STILL NOTHING!!! NO BARS NOT JACK. IM NOT UNDER REVIEW EITHER. IM GIVING UP HOPE.

    #4111573 Reply

    Melissa

    I filed on feb3rd. It said accepted then processing and then I got the reference number 9001. I called they said I was all set. Then I got the letter. Went online verified my identity there. I’ve called twice since because wmr doesn’t change. They told me 9 weeks. So the date they gave me was May 20th. When I called the last time they said on April 15th the irs had just accepted my earned income credit and that it said still being processed. wmr hasn’t changed at all. Still no info on my tax refund and something about wait 4-6 weeks after my refund has been mailed in. I e-filed! So I really don’t think there’s anything to do but wait. At least the gentleman I got ahold of told me what they were processing and where it was. Still waiting though.

    #4111471 Reply

    Hedit

    Ugh! I verified my identity 7 weeks ago now! and still nothing. could it be because I called about 3 times to get to verify. the first time my call got disconnected then the second time the lady who answered was lazy and rude and said to me I’m having a hard time walk in to a office and clicked on me i didnt even get to say thank you to her for her time. the third time it was finally success! but I need my money and I need it now!

    #4111450 Reply

    hope

    I verify my identity on April 15 and I haven’t heard anything more from or having move my bar please someone tell me after verifying your identity how long do your bars appear back on the WNr ro website

    #4111448 Reply

    Tamara

    I Filed my taxes thru turbo Tax March 28, 2015 got accepted the same day. My bars on wheres my refund never moved from “RETURN RECEIVED” so the 21 day grace period was over April 14, 2015 . I verify my identity online after I received the letter April 15, 2015 it said congratulations after I was done! The bars on where’s my refund tool haven’t reappeared yet. I’m assuming because it’s only been 3 days since I verified my identity! This my first year filing so I really hope I get my refund. Is anybody still waiting??

    #4111343 Reply

    Daniela2727

    So today my 6 weeks are up and still no money I called IRS after 1 hour someone answered they told my that they are backed up and can not give me a date on when i should be getting my money then she gives me a number to speak to a IRS advocate to see if the can help me waited only 3 minutes I was told the only way I can get my refund quick was if i have a eviction notice a medicical emergency or a shut off notice from a bill since i have none of those yet and have no proof i just have to wait how long i have to wait they dont know then she wanted to transfer me back to the main IRS # to see if they can help me mind you they are the ones who gave me their number smh I have bills stacking up but i guess thats not good enough to get my money sooner i hoe i get it by the end of this week i dont want to wait 2 more weeks

    #4111264 Reply

    Len

    Tanisha, if your call got disconnected before they were completely done, I would start the process over completely. During my total 2 hour call I was put on hold 3 times and each time was told it will be 10 minutes or less. That is part of their script, after 10 minutes it rings back to them and they talk to you and say I’m still working may I place you back on hold again it will be 10 minutes or less. One of those times I asked if something should go wrong and I get disconnected can you please call me back so I don’t lose the work you’ve done? She said we are not allowed to call out at all. Should that happen you have to call back and work with whoever you get, which means start the process over. Luckily my call did not disconnect and although it took 2 hours (mostly on hold) was told the process was complete, she had completed working on my account, and within 6 weeks I would either have a refund or another letter.

    It is clear they don’t want me calling over and over which is why they say 6 weeks. I’m presuming it should take much less than 6 weeks for normal processing.

    I checked transcript today again and there was no movement or entry there to indicate anything happened. I will continue to watch every day, and probably if no movement in another 10 days will call again.

    #4111224 Reply

    cglover

    Len I have been dealing with this for 3 months and as today I still dont know anything. I to have verified my id twice and have recieved the letter. I also have a tax advocate as well they have not been able to help either as far as I can tell.I hope this process doesnt take this long for you as it has me. whats even worse when you call they cant tell you anything either but I still call once a week just for some hope.

    #4111222 Reply

    Tanisha Lynn

    I received my letter today to verify my identity. I held for 50 minutes and the rep. identified my identity. Than my phone disconnected after she put me on hold. Now What?

    #4111221 Reply

    Len

    e-filed with TurboTax 3/10/15. Refund approved, to be mailed 3/20. On 3/21 reference code 1121, processing delayed. Called IRS 3/23, 30 min wait, letter would be coming, no further information. 3/30 got Letter 5071C id-verify. Immediately went online as instructed, got message “Congratulations you have successfully verified id. Processing will resume, be advised this normally takes up to 6 weeks.”

    Every day checked WMR, also downloaded transcript. No change. Waited 10 days 4/9 (today) called, 60 min wait, was told no record that I ever completed verification. Do again. Went online, says cannot verify your id online must call. (Maybe because I did already?) Called the idverify number, 60 min wait, woman said no record I had done it before so did verbally on phone with her, took 60 mins more to complete, including put me on hold 3 times 10 mins each time.

    Told id verified, now allow 6 weeks before calling again, within 6 weeks should either get refund or another letter with more instructions. If no refund and no letter after 6 weeks, call main # again.

    Told her I check WMR daily, also download transcript daily, and asked would I see it appear on the transcript that id had been verified? No, it will not appear there. (But note the person on the prior call at WMR said yes it should have shown there.) Told me nothing to do now but wait.

    #4111062 Reply

    DANIELA

    STILL WAITING DID THE ID VERIFY ON MARCH 3RD CALLED IRS ON THE 20TH THEY SAID THEY STILL HAVEN’T RECIEVED MY TAXES THAT IT STILL SHOWS THAT THEY ARE WORKING ON IT TO CALL BACK 6 WEEKS FROM THE 3RD WMR STILL SAYING We have received your tax return and it is being processed WHEN I TOLD THE IRS GUY THAT IT’S BEEN SAYING THIS SINCE FEB.3RD HE SEEMED SURPRISED BUT HE REALLY DIDNT TELL ME NOTHING BUT WAIT FOR THE FULL 6 WEEKS THIS SUCKS I NEED MY MONEY NOW ITS GOING ON 5 WEEKS SINCE I CALLED TO VERIFY N GOING ON 9 WEEKS SINCE I FILED MY TAXES

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