March 26, 2012 at 12:56 pm #4122389
Just wondering am I the only one who still has the 9001 code,what’s going on seems no one is talking about it anymore needing updates.
February 11, 2016 at 2:57 pm #4137977
I think you should just to be on the safe side. It wouldn’t let me either. I had to do it over the phone. @toastyFebruary 11, 2016 at 1:13 pm #4137926
Still no update here. I was able to order JUST my account transcript on 2/2 and just received it in the mail yesterday. Although the transcript was blank and had AS OF: date of February 15th. Not sure what that date represents. I have not called to ID Verify yet. I tried the web ID Verify on IRS.gov and it stated that I couldn’t or didn’t need to.Do you guys think i should call just to be safe? Or is there a chance that could actually set us back further?
Filed (TurboTax): 1\26
WMR(1 Bar): 1/28
WMR(‘9001’ Message): 1/30February 11, 2016 at 1:12 pm #4137925
Yep. No update still waiting. Was put bck in processing on the 3rd…..February 11, 2016 at 12:50 pm #4137912
Filed 1/22 accepted 1/22!
Lost bar 2/8/2016
Just say still processing no tax code error but
Called IRS today and they said I needed to call other number and verify my ID!
Was told I would either get my refund or a letter in 9 weeks!February 11, 2016 at 11:01 am #4137818
I called and verified on 2/1 and still have the same message as before. I did FAX a hardship to the IRS but I’m sure that will get me no where. Has anyone received their refund or have their bars appear yet?February 11, 2016 at 10:29 am #4137784
No updates anyone? I was hoping to see someone get their bars back and a ddd but I guess not ????February 9, 2016 at 8:37 am #4134699
I called again this morning and I was told that I was cleared and put back in line. My up to 9 weeks started from the day I was cleared which was 2/4 not when I filed 1/21. All he would tell me is that it can take up to 9 weeks and that whoever got flag with the 9001 code it’s going to be flagged for the next 3 years. Everyone who got the 9001 code was flagged 1/30 for identity theft or any other issue with their/family members identity. I really hope it doesn’t take 9 weeks. Some of us already got their money.February 8, 2016 at 9:44 pm #4134287
Filed on the 19th. Received code 9001 the following Saturday. Verified on 2/1 was told I was placed bck in processing on 2/3. Still no update…… This is torture smhFebruary 8, 2016 at 1:50 pm #4133759
Hey team lol so:
I filed 1/19
accepted 1/19 (according to TT; according to the irs 1/20)
bars disappeared 1/26 with error code 9001
and a message to wait 4 weeks after I mailed in my return (which I efiled)
called in and was told I had to ID verify
Verified my ID over the phone with a nice lady who answered all my questions
according to her it can take “up to 9 weeks” or I will receive a notice
Has anyone ID verified and received their refund in a timely manner?February 8, 2016 at 1:42 am #4133100
Nothing yet here.
Filed (TurboTax): 1\26
WMR(1 Bar) 1\28
WMR(‘9001’ Message) 1\30February 8, 2016 at 12:38 am #4133057
Has anyone seen any changes?February 7, 2016 at 3:11 pm #4132698
I brought a copy of 2014 and 2015 return, my license, birth certificate, lease, a bill with name and address and ss card. Good luck, be prepared to wait in the office for a loooonnnnggggg timeFebruary 7, 2016 at 12:23 pm #4132589
Same thing happened to me. Called back this week and they told me the hold had been removed. I plan to take my self and all dna and important docs to the irs office. I did see someone suggested bringing copy of paystub as well so i will also be doing that.February 7, 2016 at 5:06 am #4132424
Would there be a waiting period though? I didn’t verify my identity until 7a.m. Friday Morning.. I should still wait though, right?February 7, 2016 at 2:09 am #4132410
@chrissy hey, what exactly did you have to do to be able to go verify your id at the irs office? i’m super stressed out because when i tried to do it on the phone the woman said my account was fine and i didn’t need to, even though this was after another irs gave me the number and said i did. she refused to tell me anything else, gave me the 21 day speech. then i went online to try to do it and although i answered all 3 questions correctly it said it couldn’t verify my id online and that it would stop processing my return and send me a letter which I still haven’t received. anyway, i will gladly go to their office if that will speed things up and bring my dl, ss card, birth certificate, fingerprints, dna lmao whatever they need. anyway i was just wondering what all you had to bring and if someone told you when and where to go or if you just went up there on your own. thanks for any info!February 6, 2016 at 3:06 pm #4131957
I just verified my info online and (like Lisa, I believe it was wrote, sorry, so many names/posts) at the end I got the message they should have all they need, will take 6 weeks, etc. This method of verification did NOT work for me last year, I had to call, even though I know the info was correct. I believe Lisa mentioned trying to use the online ID Verification and being unable to do so until today when she decided to try it again?
1) If that’s what happened for her, that might be a positive sign, not being able to use that service prior to today.
2) That said, I AM STILL CALLING to speak with an actual person to make [email protected] sure it’s straight. I looked over last year’s transcripts, this is what happened to me, detailed best I can, for those interested. ..you do NOT want to go through this BS, that’s why I’ve been such a downer and very skeptical of things this year and also why I say to CALL and speak to an ACTUAL HUMAN; I do not want to bother these people but I had that attitude last year and see what happened. Just be super polite and right off the bat let them know you verified online but due to computer system you simply want to make sure your return goes back into processing.
Called several times and told various different things, but never once did anyone mention anything being wrong
General 570 hold code (further assessment or what not; general freeze funds code)
I received the notice to verify dated 3/30/2015, tried online first and it didn’t work for me even though I had correct info, so I called and verified
Did not get anything else from IRS until JUNE 29, 2015…on top of that, I have NO 971 code which should be there from sending me the ID Verification letter
My start/filed date is lisTed as 3/30/2015 (I got accepted on 1/28/2015)
Just general 570 hold code
General 290 release code for date it was finally deposited, 6/29/2015
846 release/deposit code also with 6/29/2015 date
Last year was a nightmare!!!! I feel more positive since the online verify worked for me just now, but forgive me for still being extremely worried still, just the same. Good luck and please keep updating in regard to your situation (s).February 6, 2016 at 11:35 am #4131733
Had code 9001come up last Saturday, called Monday was told to verify ID, ( had to do this last year) was told it would take up to 9 weeks to get refund. Woke up this morning to a DD of 2/10. Stay diligent and keep calling to see if you had to verify.February 6, 2016 at 11:03 am #4131673
@Robert: Even if the online ID Verify works, you still should call and do it that way, as well. I don’t care what anyone rep says, they’re all full of it (which is obvious by the multitude of different answers and things they say in regard to just the one person’s same question/issue, a different rep pretty much gives a totally different answer every time you call…although, personally, I choose not to call multiple times, all your calls and info can be seen by any rep–oddly, you will still get different answers or, if rude rep, none at all). An ACTUAL PERSON needs to release the hold. Besides, by now I am certain everyone (should) know their computer system isn’t exactly reliable. 21 days up? Call them. Demand a supervisor if you get a rude rep. It’s your money for which you already worked, but that work isn’t over, as your return can get pushed to the side and somehow never get resequenced (whoops…and no apology, btw, when you don’t receive your refund until end of May-end of June, which happened to me and many others with simple returns last year).
Oh, NO they don’t know/care about any ID Verification from prior year, if so, I wouldn’t be having to deal with this again this year. If anything, I believe that causes the flags this year.
Transcripts: Far as I know the only one that matters is your return transcript for current year (have seen ppi claim they got refund prior to being able to order it, but everything I have seen shows if you can order those, you should have a DVD soon after. None of the others matter, I can order my account and what not, too, it means nothing.
Next year, I’m not just going to NOT file early, I am doing it by mail. Sadly, I bet it’ll be faster and no hassles like this BS a lot of us go through every [email protected] year.February 6, 2016 at 10:04 am #4131551
Still in 9001 hell. Im holding no hope after my online id verify basically told me im sol. Congrats to all who got their ddd. The rest of us. Hopefully theres light at the end of the tunnel.February 6, 2016 at 9:09 am #4131430
So I received the 9001 code 1/30, called into the IRS on Tuesday and was told everything looked fine and did not have to do anything. I checked the VerifyID website two different times and it said it could not verify. Checked my WMR this morning and still had the 9001 code, so I checked the VerifyID website and it asked me a few questions and then said Congratulations you have been verified and should receive my refund in 6 weeks.
So my questions are, is there a way to make sure you were actually put back in processing? And has anybody had any movement on their WMR since doing the verification online?February 6, 2016 at 8:57 am #4131400
Same 9001 code for me this morning yet.
No dependants, no changes to anything from last year either.
I don’t think I need to id verify this year since I CAN order my account transcript.
I CAN also order last years account and return transcripts.
Last year I couldn’t do either until I called the number the transcript webpage gave me.
Does that seem logical to feel I need not re-verify my identiy or am I just stupid
to think the IRS knows that. Either way, Monday they get a call.February 6, 2016 at 8:05 am #4131294
Im sorry I meant 02/01February 6, 2016 at 8:03 am #4131290
Uff me neither and I verified mine on the 02/08.February 6, 2016 at 6:38 am #4131149
Ugh, not me!!! Still same 9001 message, I verified my identity AT IRS office, then 2/4 the nice man at the id verify line put me back in for processing. Seems like everyone got a DDD for 2/10. Sure wish I did :(February 6, 2016 at 5:41 am #4131083
I haven’t ???? Still 20 until 6 here not looking good for me.February 6, 2016 at 5:34 am #4131076
I did.. I even made a post about it to get some others informed..
Ahhhh!!!!February 6, 2016 at 5:01 am #4131021
Anyone get id verify updatea?????February 6, 2016 at 4:39 am #4130970
There is hope ppl i got my 2 bars and a ddd that for the 10th.So its true they do update on Saturday so if yu had to verify your identity you should get an update today.February 6, 2016 at 2:06 am #4130830
Hoping that at least someone gets an update, it will give the rest of us hopeFebruary 6, 2016 at 1:15 am #4130802
I know it’s long but it should give some insight
The biggest question this tax season is pretty simple: What does IRS Code 9001 Mean? So many tax filers are seeing this code when they are logging in to check their refunds, and it’s blowing up the comment section on our article IRS Where’s My Refund Reference Codes, and it’s also driving multiple emails and Facebook comments.
So, what the heck does IRS Reference Code 9001 really mean? It’s actually pretty simple.
** The IRS announced on February 3, 2016 that they are having technical difficulties with Where’s My Refund, and it has resulted in error codes being issued and odd behavior, such as stating “Mail Return” for eFilers, etc. If you get an error code 9001, do NOTHING. You can read the rest of this article that validates that. **
IRS Reference Code 9001
IRS Code 9001: “Taxpayer accessed Refund Status using a secondary TIN. Refund Status could not be returned. Get a Primary TIN Analyze account and follow appropriate IRM.”
The IRS has an entire manual dedicated to errors and problems that they encounter during the course of doing business. Some of these codes are directly related to your tax return, and some are related to you something else. For the most part, codes less than 2000 are related directly to your return. Anything higher (like code 9001), it’s related to something totally different – so right there, stop freaking out.
What IRS Code 9001 Really Means
The actual code tells you exactly what it means – you filed a tax return that had multiple Social Security numbers attached to it. Typically, this is a husband and wife, but it could also include children as well (you never know, adult dependents may be checking the status of the refund). When you file your tax return, you have to specify a primary taxpayer, and the spouse or children all are secondary.
If you login to Where’s My Refund or on the IRS App and try to use the secondary Social Security number, you’re going to get this error message.
What The IRS Says
The IRS established the “Where’s My Refund?” portal to allow taxpayers to check the status of their federal income tax return and refund. To access the portal you need three pieces of information: your Social Security Number or Taxpayer Identification Number (TIN), your filing status and amount of the refund that you are expecting. This refund amount should be listed in whole dollars and must match the amount listed on your tax forms exactly.
Having code 9001 is not an audit, and it shouldn’t concern taxpayers. It just means there was an attempt to access return or refund results using the wrong Social Security number or TIN.
Concerns About Identity Theft
We’ve seen a lot of people concerned about identity theft this year, and this is a possible flag for it. While the code itself is not an audit flag, we have heard about cases of people trying the wrong Social Security number too many times, and their return was put on hold until their identity could be verified.
So, before you go to WMR and start typing in the secondary Social Security number multiple times, stop, think, pull out a copy of your tax return, and do it the right way. Otherwise, you could see your refund delayed.
Along with that, whenever you call the IRS about your refund, they will check your ID. This is NOT an identity theft check. If you had a real identity theft issue, you would have to verify your identity in person or by submitting an Identity Theft Affidavit. You can learn more about the process here: https://www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft
What You Need To Do
If you get IRS Code 9001 when you login, in most cases you need to do nothing. In fact, unless you have a really good reason to call the IRS, don’t.
First, the IRS is swamped with calls right now, and you could spend hours on the phone for nothing.
Second, if the IRS has a problem with your return, they will send you a letter describing the issue and the next steps. For most situations, you cannot resolve it over the phone with the IRS because of potential identity theft issues.
If you are getting this code and you are 100% positive that you are using the primary SSN, then you should consider calling the IRS or going into your local office. That is the only sign of potential identity theft that we’ve seen from IRS Code 9001.February 6, 2016 at 1:03 am #4130793
Most of them have said it was available the day before. We most likely will are weekly and should update Sat Morning. We all got the code Sat.February 6, 2016 at 12:38 am #4130775
@MsBlue thank yu its just still too good to be true,this is my first time ever ordering a transcript how soon do you received a ddd after ordering a script.Just dont want to give my hopes upFebruary 6, 2016 at 12:20 am #4130758
Well from what I’m reading it means you should update tonight. I hope you do so you can get outta IRS purgatory. I still have 1 more week for my “21” days. I believe it was 2/11 that turbo tax gave me. So I’m not going to flip out just yet already ID verified so I’m hoping I update tomorrow but most likely it will be next week.February 5, 2016 at 11:13 pm #4130707
Wat does it mean if i verified my identity on the 2th and as of today i could order my return transcript.February 5, 2016 at 9:41 pm #4130610
Probably all holding our breath for Sat morning updates. To see if we remain in limbo for at least another week. Crossing fingers and toes some of us get news. Heard the ID verify for most of us was tripped by and IRS update. But don’t quote me on that. Here’s to hoping we don’t have to wait the 6-9 weeks.February 5, 2016 at 8:01 pm #4130450
wow. no updates in 24 hours…lol…did everyone die of disappointment?….me too :(February 4, 2016 at 6:40 pm #4129171
ANYONE ELSE SEE THIS…
The IRS stopped accepting electronically filed tax returns Wednesday because of problems with some of its computer systems. The outage could affect refunds, but the agency said it doesn’t anticipate “major disruptions.”
A “hardware failure” forced the shutdown of several tax processing systems, including the e-file system, the IRS said in a statement. The IRS.gov website remains available, but “where’s my refund” and other services are not working.
Some systems will be out of service at least until Thursday, the agency said. “The IRS is currently in the process of making repairs and working to restore normal operations as soon as possible,” the IRS said.
Taxpayers can continue to send electronic returns to companies that serve as middlemen between taxpayers and the IRS. But those companies have to hold on to the tax returns until the IRS systems are up and running again, the IRS said.
While the IRS said it is still assessing the scope of the outage, it expects 90 percent of taxpayers will receive refunds within three weeks.
People who have already filed returns don’t need to do anything more, the IRS said.February 4, 2016 at 6:06 pm #4129128
called irs again today.told that they restarted my 21 days from 2/2 when i completed my verificationFebruary 4, 2016 at 4:51 pm #4129057
I was told 9 weeks also. I believe it’s just a general statement and I am praying since most of us got this code Sat. We will all update Sat. But with the IRS shutdown thing might be later than that.February 4, 2016 at 3:34 pm #4128954
I’ve got a question… Once you all verified your identity was anyone told to expect your return or a letter within 9 weeks? I keep seeing everyone saying 6 weeks… so I’m worried. He said it was put back into the system for processing. But the letter comment freaked me out…hopefully a general statement???February 4, 2016 at 2:14 pm #4128820
Sooo the saga continues afternid verifying on the phone on tuesday i was told i had to id verify electronically as well. Went on to verify electronically and ended up getting a message that says long story short we see someone else has filed a return with your name. We will discontinue processing the refund. Call back basic customer service line and she says u never should have been told that your verification case was closed monday and i see nothing else on ur file now. I said i am just trying to be proactive not reactive and she basically said wait two weeks and call back if u are still feeling unsure. Gahh seriously so frustratingFebruary 4, 2016 at 12:52 pm #4128664
Filed and accepted 1:21 turbo tax. Woke up to 9001 on January 30th. Verified Monday. No update sinceFebruary 4, 2016 at 9:58 am #4128387
Any updates anyone? I still have not been able to verify my identity due to tpp asking me to wait 21 days ….. Did anyone who ID verified get a change in their WMR ??February 4, 2016 at 9:56 am #4128384
I called and verified my ID first thing tuesday morning and still have not seen an update. So I am trying to be patient as I can. If I dont see any movement by my original 21 days I will call backFebruary 4, 2016 at 7:13 am #4128183
Anyone get an update on WMR? I like others got on Sat 1/30 the 9001 error. I called Tuesday am and first person stated nothing wrong … oh call this number to validate your identity….called validated identity said they “Released Hold” and stated if I didn’t call after a few weeks they would ignore the return thinking ID Theft. Therefore, on 2/2 I verified my Identity and now on 2/4 still same scenario no change in WMR. Stated between 6 – 9 weeks for processing.
This is ridiculous. Just wondering if anyone who was ahead of me that verified has seen any movement on WMR…..I guess I’m hoping and praying!February 3, 2016 at 8:03 pm #4127715
@Msblue i told them that, they didnt care. i dont understand why they cant just help usFebruary 3, 2016 at 5:36 pm #4127569
Hi all, no updates for us yet huh. I’m hoping since most of us got this code Sat morning we will update then. I was weekly last year.
@vanessa you have to tell them you were told to call them by the irs rep. The grumpy lady I got didn’t want to verify my ID but I was actually told to call them and not to wait for the letter. It can take up to 4 weeks for them to send the letter to ID verify.February 3, 2016 at 5:01 pm #4127536
i’ve been asked by the IRS reps to call the TPP and when i call, they ask me to wait 21 days before calling again and wouldn’t even ID verify me, called three other times hoping for a nice rep willing to actually work for their money but no luck. ass holes.February 3, 2016 at 3:05 pm #4127402
@patientlywaiting217 UNFORTUNATELY THIS IS ONLY ON SOME CASES BUT FOR MOST OF US, THAT IS NOT THE CASE AT ALL., CODE MOSTLY MEANS ID VERIFICATION REQUIRED OR SOMETHING IN THAT VICINITY.February 3, 2016 at 2:11 pm #4127326
If you receive an error code such as IRS Code 9001 when you check the status of your return, you may worry that your return has been flagged for an audit. Relax. In fact, IRS Code 9001 is one of an entire set of codes that are included within the Internal Revenue Manual, or IRM, which is the set of guidelines used by the IRS. This is not an audit flag, but rather an error code generated when taxpayers attempt to access return or refund results using the wrong Social Security number or TIN.